Beware NHBC and Builders!

Lorian

Jonbvn wrote: »

Lorian,

I think that detail is from the US - the UK does not usually have hurricanes - therefore bldgs do not require hurricane clips.

I was illustrating the position of soffit, which is the same anywhere. It was conveniently in a different colour on this diagram. Still can't see how the soffit is leaking.

marybishop

Are any of your neighbours having problems? If so, you could all get together, commission an independent report highlighting the problems and use that as the basis for your claim. This is seemingly a very common problem with developers and makes a mockery of the NHBC warranty - it's obviously not worth the paper it's written on.

terrierlady

Jonbvn wrote: »

Lorian,

I think that detail is from the US - the UK does not usually have hurricanes - therefore bldgs do not require hurricane clips.

some builders do use them usally on sides of property in high winds areas, becoming more common across the country .when you purchase a new build you are usally given either video /cd showing what and what is not covered.

tootsi4

We have had problems with our leaking roof for just over 2 years.
Initially NHBC were not going to fix this but, luckily, one of our neighbours is a surveyor and created a report showing the roof was basically built wrong and things are at the wrong angle etc. Persimmon, the builders, have washed their hands of the situation and have refused to do anything and we have been dealing with NHBC ever since. Our roof has been "fixed" 3 times and it still leaks. What else can we do? No one seems to be bothered that we wake up to puddles in our living room. Surely a roof that doesn't leak is a basic requirement of a home? These problems affect the 2nd floor and 3rd floor flats so there is 8 people with leaking roofs.
Why are companies like Persimmon allowed to build shoddy houses and then walk away from all responsibility? What else can the home owner do? It seems we are stuck in the middle as it is nothing to do with the builder, insurance and NHBC don't seem to be able to find a builder that can fix the roof.
The upstairs bathroom recently leaked into ours and the plumber discovered the pipes had been put in the wrong way??? A house is one of the biggest purchases you can make and you can't do anything about it when it all goes wrong. We can't even sell the flat and move on.

chappers

hurricane clips are used in this country it is no longer sufficient to just nail a roof truss directly to a wall plate

terrierlady

who were the developers and what was the result?

Fire_Fox

tootsi4 wrote: »

We have had problems with our leaking roof for just over 2 years.
Initially NHBC were not going to fix this but, luckily, one of our neighbours is a surveyor and created a report showing the roof was basically built wrong and things are at the wrong angle etc. Persimmon, the builders, have washed their hands of the situation and have refused to do anything and we have been dealing with NHBC ever since. Our roof has been "fixed" 3 times and it still leaks. What else can we do? No one seems to be bothered that we wake up to puddles in our living room. Surely a roof that doesn't leak is a basic requirement of a home? These problems affect the 2nd floor and 3rd floor flats so there is 8 people with leaking roofs.
Why are companies like Persimmon allowed to build shoddy houses and then walk away from all responsibility? What else can the home owner do? It seems we are stuck in the middle as it is nothing to do with the builder, insurance and NHBC don't seem to be able to find a builder that can fix the roof.
The upstairs bathroom recently leaked into ours and the plumber discovered the pipes had been put in the wrong way??? A house is one of the biggest purchases you can make and you can't do anything about it when it all goes wrong. We can't even sell the flat and move on.

Obviously someone is bothered if three attempts have been made to fix your roof! Did any of the leaseholders have a survey carried out when they purchased and was the problem of the pitch raised? As these are flats have you written to the freeholder regarding the leaking roof? What action has your solicitor taken?

ab7167

chappers wrote: »

hurricane clips are used in this country it is no longer sufficient to just nail a roof truss directly to a wall plate

Yup, I always specify them - although I've never called them a hurricane clip, the usual term here is truss clip or holding down bracket.

Do you have any drawings of how the eaves detail was constructed?