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ClarityCheck.com unwanted subscription

BPL
Posts: 192 Forumite

Hi, I wanted to check a phone number calling me so I signed up for a one off £0.99 reverse lookup. It says you can cancel before 7 days or its £19.99 per week. Trouble is they never sent me a welcome email and info. pack on how to cancel. I've been billed 4 x £19.99 already and there is no way to cancel. The chat bot they say to use is unavavilable. I've emailed help@claritycheck.com and support@claritycheck.com but no answer. Anyway without my email address they won't be able to identify me. The bank has blocked the transactions and suggested emailing them for refund. Has anyone managed to get a refund?
TIA
https://help.claritycheck.com/
https://help.claritycheck.com/hc/claritycheck-help-center/articles/1723186012-contact-clarity_check-support
TIA
https://help.claritycheck.com/
https://help.claritycheck.com/hc/claritycheck-help-center/articles/1723186012-contact-clarity_check-support
0
Comments
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No use to you now but there are several of those number checkers online and they are all free to use.
You are not alone though Claritycheck Reviews | Read Customer Service Reviews of claritycheck.com1 -
But Swingaloo they don't identify the caller. If you can signpost me to one that does ..and for free I would be grateful 🙏0
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If it's important that they speak to you they will leave a message. No message = blocked caller, after a couple of times.
https://claritycheck.com/cancellation/auth
Surely you must know the email address you used?Life in the slow lane0
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