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Parking Fine

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I parked my car at 09.22 on the 21 Jan and paid for a 1hr parking period using the Ringo app. The payment was going through while I raced across to the Doctors for an urgent repeat prescription. I was gone for no more than 3.5mins and came back to my car to find the parking attendant issuing a ticket. I explained I had paid for parking and was literally gone for a few mins. I then looked at my phone and saw an error message with the payment. The ticket was issue at 09.26 so the warden must have pounced as soon as I parked my car. I appealed the PCN including a screenshot of the error message on the payment screen but my appeal has so far been rejected. The screenshot should’ve been sufficient proof of my intention to pay and I as also only gone for a few minutes. Where do I stand with regards to a further appeal?
Thanks
Paul Collins 

Comments

  • Coupon-mad
    Coupon-mad Posts: 151,734 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Council?

    Does the PCN show the car was observed for 5 minutes?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • prcollins
    prcollins Posts: 8 Forumite
    First Post
    Sorry for my delayed reply and thank you for your message. I parked in a pay for space on a road at 09.22 and I have a screenshot from the Ringo app showing I tried to pay at this time but that an error occurred. As I was racing across to the doctor and the error message didn’t immediately occur I didn’t see the error until I returned to my car at 09.26 which is the time of the contravention on the PCN letter from the London Borough of Redbridge. So in short I was parked for less than 4 minutes when the warden issues the ticket 
  • prcollins
    prcollins Posts: 8 Forumite
    First Post
    Thanks, I’ll try that site as well but see what advise come through via this forum
  • Sloppyjoe
    Sloppyjoe Posts: 30 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    prcollins said:
    Thanks, I’ll try that site as well but see what advise come through via this forum

    Fruitcake has given you the best advice you are unlikely to get much more here as this forum majors on private parking invoices. ;)
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