Broadband / TalkTalk contract start and end

Hallux

When my contract approaches its end date, I don't like to leave it too late, therefore phone to negotiate a follow-on contract a couple of weeks in advance to avoid being in a rush or under pressure.

TalkTalk always say that when I set up a new contract, it starts on that day therefore I lose two weeks off my old contract.  I don't like this pinching of two weeks, 12 months etc. comes round all too quick. 

You can take your car in for an MOT a month before it is due and you don't lose a single day (if you have your old certificate).  Surely this concept should be universal, and we should be able to hold others to this concept? 

Am I entitled to demand that my old contract runs it course to the end date and post-date a new contract before it actually starts?

400ixl

Your contract doesn't run out, the minimum committed period for which they offer you a discount expires and you go back onto the full rate. If you commit to a new minimum period it will start on that date. You can't insist the apply it to the date the current commitment runs out. You could of course not commit until the day that the current one runs to.

Aylesbury_Duck

The MOT situation is a little different.  Having the test earlier than the expiry allows time for any remedial work of non-dangerous failures to be carried out, permitting the owner continued use of the vehicle.  

And yes, you are entitled to ask that your old contract runs until its end date.  You have to check that the deal you've negotiated is still available at the future, of course.  That's the whole point of negotiation - to reach a deal that works for both parties.  If you leave things until the last minute you have less leverage, so by negotiating early you're likely to secure a better price but you may have to concede an earlier contract switch date.

35har1old

Hallux said:

When my contract approaches its end date, I don't like to leave it too late, therefore phone to negotiate a follow-on contract a couple of weeks in advance to avoid being in a rush or under pressure.

TalkTalk always say that when I set up a new contract, it starts on that day therefore I lose two weeks off my old contract.  I don't like this pinching of two weeks, 12 months etc. comes round all too quick. 

You can take your car in for an MOT a month before it is due and you don't lose a single day (if you have your old certificate).  Surely this concept should be universal, and we should be able to hold others to this concept? 

Am I entitled to demand that my old contract runs it course to the end date and post-date a new contract before it actually starts?

There was 3 options offered to me in a email .
Best option was do nothing it meant no increase until April price would then rise by CPI. If CPI was 5% in my case would mean a rise of £1.30
You are out of contract by then so you are free to negotiate or walk away.
By waiting to April to renew the £3 rise would only happen April next year.
This new increase rule in my case means a percentage increase of 11.5%
As to being under pressure your service runs on after contract end date so where is the pressure.
The only pressure is on the wallet due to you taking out a contract at a higher price.
Wait for the email and see the options available. 
In my case I viewed my options online only one available meant a increase of £8.95.
Totally different from email so I would suggest making a phone call prior to receiving the email is likely not going get you the best price

35har1old

Aylesbury_Duck said:

The MOT situation is a little different.  Having the test earlier than the expiry allows time for any remedial work of non-dangerous failures to be carried out, permitting the owner continued use of the vehicle.  

And yes, you are entitled to ask that your old contract runs until its end date.  You have to check that the deal you've negotiated is still available at the future, of course.  That's the whole point of negotiation - to reach a deal that works for both parties.  If you leave things until the last minute you have less leverage, so by negotiating early you're likely to secure a better price but you may have to concede an earlier contract switch date.

I think you are wrong in saying you have less leverage due to the fact you can walk away once contract ends service continues after contract end date

Aylesbury_Duck

35har1old said:

Aylesbury_Duck said:

The MOT situation is a little different.  Having the test earlier than the expiry allows time for any remedial work of non-dangerous failures to be carried out, permitting the owner continued use of the vehicle.  

And yes, you are entitled to ask that your old contract runs until its end date.  You have to check that the deal you've negotiated is still available at the future, of course.  That's the whole point of negotiation - to reach a deal that works for both parties.  If you leave things until the last minute you have less leverage, so by negotiating early you're likely to secure a better price but you may have to concede an earlier contract switch date.

I think you are wrong in saying you have less leverage due to the fact you can walk away once contract ends service continues after contract end date

Yes, that's a fair point.  

forgotmyname

Ending an old contract early could be a bonus, Vodafone once offered me an upgrade 6 months early when the new Galaxy smartphones
phones dropped so I saved about £10 per month and got a much better phone.

You need to figure out if it's a better deal and if so then switch as early as possible.

butterflymum

@Hallux did you eventually secure a good deal?