Zanussi claiming they are not the manufacturer of my Zanussi kettle, and won't tell me who is...

sheramber

Tunstallstoven said:

Arunmor said:

Just go and buy the Asda 3KW kettle for £13.  Might not be the prettiest (but isn't bad) but it is a trojan of a workhorse.

Thanks for the tip.  But since buying a temperature controlled kettle a few years back I wouldn't want to be without one now.  Less energy wasted.  Less steam in the kitchen.  Don't have to wait for the water to cool for certain drinks.  

Less energy but more money spent on the kettle for a shorter lifetime.

pinkshoes

Tunstallstoven said:

Arunmor said:

Just go and buy the Asda 3KW kettle for £13.  Might not be the prettiest (but isn't bad) but it is a trojan of a workhorse.

Thanks for the tip.  But since buying a temperature controlled kettle a few years back I wouldn't want to be without one now.  Less energy wasted.  Less steam in the kitchen.  Don't have to wait for the water to cool for certain drinks.  

I really miss my Samsung kettle that did this! So useful for making hot squash for the kids, or instant coffee where I didn't want 100C water on it!

I'd research the eBay seller, and see if they have a physical UK address/phone number. You can claim under the Consumer Rights act, but as it's over 6 months old you'd need a report showing that it had failed due to an inherent fault and not something you did. Perhaps see if a local electrician could do that? If the report shows it failed due to an inherent fault, then the seller would have to pay for the report along with a repair/replacement/partial refund (their choice).

Before getting a report, I'd tell the seller that you want to claim under the CRA and see what they say... let them know you're happy to get a report showing the fault is inherent, and then they will have to pay for the report as well as the repair, replacement or refund.

born_again

pinkshoes said:

Tunstallstoven said:

Arunmor said:

Just go and buy the Asda 3KW kettle for £13.  Might not be the prettiest (but isn't bad) but it is a trojan of a workhorse.

Thanks for the tip.  But since buying a temperature controlled kettle a few years back I wouldn't want to be without one now.  Less energy wasted.  Less steam in the kitchen.  Don't have to wait for the water to cool for certain drinks.  

I really miss my Samsung kettle that did this! So useful for making hot squash for the kids, or instant coffee where I didn't want 100C water on it!

I always thought that what the off button was for🤷‍♀️🤦‍♀️🤣 

DullGreyGuy

born_again said:

pinkshoes said:

Tunstallstoven said:

Arunmor said:

Just go and buy the Asda 3KW kettle for £13.  Might not be the prettiest (but isn't bad) but it is a trojan of a workhorse.

Thanks for the tip.  But since buying a temperature controlled kettle a few years back I wouldn't want to be without one now.  Less energy wasted.  Less steam in the kitchen.  Don't have to wait for the water to cool for certain drinks.  

I really miss my Samsung kettle that did this! So useful for making hot squash for the kids, or instant coffee where I didn't want 100C water on it!

I always thought that what the off button was for🤷‍♀️🤦‍♀️🤣 

I thought that was what putting some cold water in first was for and whilst have seen teas that say it should be 95C or 90C etc Im not sure my pallet is good enough to tell the difference if my estimates are actually mean its 92C instead

Tunstallstoven

sheramber said:

Less energy but more money spent on the kettle for a shorter lifetime.

But you don't know the lifetime of the product until after you've had it.  Both types of kettles can go wrong, break, etc.  

Also, it's not necessarily more money.  You can buy cheap and expensive temperature controlled kettles just the same as you can buy cheap and expensive standard kettles.  


@pinkshoes - thanks, perhaps I'll try that, although would be tough as the initial fault was not an electrical one (the second fault was but that was around the one year mark).  Still, wouldn't hurt to try and to at least waste a bit of their time and patience in having to deal with my messages and requests   

born_again said:

I always thought that what the off button was for🤷‍♀️🤦‍♀️🤣 

No, that's for turning it off...  Manually...  Not knowing the temperature...    

besides, a watched kettle never boils as they say!

pinkshoes

DullGreyGuy said:

born_again said:

pinkshoes said:

Tunstallstoven said:

Arunmor said:

Just go and buy the Asda 3KW kettle for £13.  Might not be the prettiest (but isn't bad) but it is a trojan of a workhorse.

Thanks for the tip.  But since buying a temperature controlled kettle a few years back I wouldn't want to be without one now.  Less energy wasted.  Less steam in the kitchen.  Don't have to wait for the water to cool for certain drinks.  

I really miss my Samsung kettle that did this! So useful for making hot squash for the kids, or instant coffee where I didn't want 100C water on it!

I always thought that what the off button was for🤷‍♀️🤦‍♀️🤣 

I thought that was what putting some cold water in first was for and whilst have seen teas that say it should be 95C or 90C etc Im not sure my pallet is good enough to tell the difference if my estimates are actually mean its 92C instead

Baby formula - 70C water kills the bugs in it, then doesn't take forever to cool down. Not supposed to add cold water to it! 

Plus also good with kids wanting to make their own hot squash when older; much less risk of burning skin when the slop 70C or 60C water onto themselves (or the dogs) rather than 100C!

And as already mentioned, saves energy. And who doesn't love to save our planet??