back billing legislation

MWT

MeteredOut said:

MWT said:

I assume the problem is that the OP failed to notify the supplier that they were responsible for the meter until Dec 2022 and once notified the supplier billed 4 months later, so within 12 months of the earliest date at which the supplier could have billed them.

The back-billing rules are not there to encourage people to fail to notify the supplier when they take responsibility for a meter.

Is there not also an onus on the supplier to send a bill to The Occupier at the supply address?

For all we know the supplier has still been billing the previous occupier and the mail has been forwarded to them each time...

MeteredOut

MWT said:

MeteredOut said:

MWT said:

I assume the problem is that the OP failed to notify the supplier that they were responsible for the meter until Dec 2022 and once notified the supplier billed 4 months later, so within 12 months of the earliest date at which the supplier could have billed them.

The back-billing rules are not there to encourage people to fail to notify the supplier when they take responsibility for a meter.

Is there not also an onus on the supplier to send a bill to The Occupier at the supply address?

For all we know the supplier has still been billing the previous occupier and the mail has been forwarded to them each time...

Yup, so more detail from the OP needed. 

sj810

Thanks for all your messages, unfortunately I could not let the supplier know as I did not know about the meter till December 2022.  The landlord did not confirm there were 2 meters to me and eon are saying this is an issue with the landlord but unfortunately the landlord has sold the building and gone. 

sj810

QrizB

they are literally back billing me from my tenancy start to when I contacted them. I actually will just have to pay which is annoying as they take advantage of people all the time. thank you for all your messages, appreciate it 

MWT

sj810 said:

Thanks for all your messages, unfortunately I could not let the supplier know as I did not know about the meter till December 2022.  The landlord did not confirm there were 2 meters to me and eon are saying this is an issue with the landlord but unfortunately the landlord has sold the building and gone. 

It is unfortunate, but the back-billing rules are there to protect you from negligent suppliers, not negligent landlords...

I know it can be hard to judge when you move into new premises, but if it feels like your energy costs are a lot lower then you were expecting it is always worth a diligent check of the meters in your building...