Does OFGEM report numbers of complaints by supplier ?

Robin9

We often hear of reports of bad customer service by SP (and others) ?   Are these figures published ?

MattMattMattUK

https://www.ofgem.gov.uk/customer-service-data

Robin9

Thank you @MattMattMattUK    That all seems very general - am I missing something - is there a league table or specific stats per supplier.   

I am getting  a "you are the first" type of response (just like the Post Office)

MattMattMattUK

Scroll further down, you can see total complaints by supplier, complaints per 100k customers etc. There is not any data currently published on the number of complaints upheld as it currently stands, although I believe that they are looking at that data (Octopus had requested that due to an increase in spurious complaints).