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Private Parking camera scam and lease car companies paying out automatically.

Hey there! I wanted to share my experience with leasing a car through Lex autolease. One of the parts of the agreement is that they handle any tickets for me and charge me a fee accordingly. 
However, I've recently encountered a situation where private car parks are trying to scam me by presenting two photos of my car at different times with a blurry license plate. They then use a database to bring up my number plate charge me and send the fine to the lease company, 
G24 are the parking managers in this.
 Unfortunately, there seems to be no way to appeal these charges and Lex doesn't seem to have a duty of care as they simply pay the fine without looking at the evidence. In one case the back and the front pictures were two different cars!!
My previous lease company used to send me these charges and I was able to successfully appeal them with proof that I wasn't even in the area. I'm not sure what to do now, any advice would be greatly appreciated. Thanks!

Comments

  • Gr1pr
    Gr1pr Posts: 6,612 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 10 February at 7:12PM
    I believe they are members of the BVRLA so like your previous company they should follow the memorandum of understanding issued years ago by the BVRLA 

    You should check what your lease agreement says about private parking company charges   ( they are not fines,  not authorities,  so never mention the incorrect word, fine,  it muddies the waters,  you wont find that word on private parking company signs or paperwork,  not allowed to be used, magistrates issue fines   )

    G24 have never issued a fine to anyone 

    There are dozens of hire and lease and company car cases on here,  please read a few
  • Coupon-mad
    Coupon-mad Posts: 147,984 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    macmend said:
    Hey there! I wanted to share my experience with leasing a car through Lex autolease. One of the parts of the agreement is that they handle any tickets for me and charge me a fee accordingly. 
    However, I've recently encountered a situation where private car parks are trying to scam me by presenting two photos of my car at different times with a blurry license plate. They then use a database to bring up my number plate charge me and send the fine to the lease company, 
    G24 are the parking managers in this.
     Unfortunately, there seems to be no way to appeal these charges and Lex doesn't seem to have a duty of care as they simply pay the fine without looking at the evidence. In one case the back and the front pictures were two different cars!!
    My previous lease company used to send me these charges and I was able to successfully appeal them with proof that I wasn't even in the area. I'm not sure what to do now, any advice would be greatly appreciated. Thanks!
    Read the recent threads about Europcar & Arval. It's all been discussed (2025 threads).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Umkomaas
    Umkomaas Posts: 42,865 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Gr1pr said:
    I believe they are members of the BVRLA so like your previous company they should follow the memorandum of understanding issued years ago by the BVRLA 

    You should check what your lease agreement says about private parking company charges   ( they are not fines,  not authorities,  so never mention the incorrect word, fine,  it muddies the waters,  you wont find that word on private parking company signs or paperwork,  not allowed to be used, magistrates issue fines   )

    G24 have never issued a fine to anyone 

    There are dozens of hire and lease and company car cases on here,  please read a few
    https://www.dropbox.com/scl/fi/c8hf28g1vbd48f30xxjkq/BPA-BVRLA-MoU.pdf?rlkey=dlq2lt286g73zsbgb9u6k1rbj&e=1&dl=0
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Half_way
    Half_way Posts: 7,397 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    exact words of your lease agreement are ?

    these are no of fines or penalties and it's important not to call then this
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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