Best way to notify death of bank account holder

What is the best way to notify a death of account holder? I've recently lost my mum and was going to go to the next town with paperwork but I suppose I would need an appointment rather than just turning up randomly.
So should I ring them or look for the bereavement dept link on the banks page.btw it's Barclays.Mum's got about £22k in and isa and about £3k in a current account.I wonder if they will release funds or stick it in an executor account

Comments

  • born_again
    born_again Posts: 19,332 Forumite
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    Sorry for the loss.
    I would ring them to notify them in the 1st instance, so they can freeze the account. You then have 2 options send death cert of go to branch.
    Life in the slow lane
  • Lorian
    Lorian Posts: 6,146 Forumite
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    Its definitely best to ring the dedicated numbers for banks in my experience.
  • Keep_pedalling
    Keep_pedalling Posts: 20,058 Forumite
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    If you go in to a branch make an appointment. I did this for my mother’s bank accounts and the money was released to my account within 24 hours. This was pre CIVID however.

    You won’t need an executor account for such a small amount, but if there are other beneficiaries then you should keep it a seperate account from your own.
  • SiliconChip
    SiliconChip Posts: 1,772 Forumite
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    You then have 2 options send death cert of go to branch.

    You might not need to do either, when I notified Lloyds of my mum's death I was just able to give them a reference number from the death certificate on the phone call and they transferred the balance in her account to my account that I was using as executor.
  • p00hsticks
    p00hsticks Posts: 14,220 Forumite
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    In my recent experience you don't need to visit a branch providing you can scan documents. If you call the dedicated  bereavement line they have online portals where you can upload documents to show your ID, the death certificate and (if necessary) the will. 

    You'll probably need to show them the will to demonstrate that you are the executor before they'll release the money to you  (or demonstrate you are entitled to the money as closest relative if there is no will).
  • wilkko73
    wilkko73 Posts: 118 Forumite
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    If you go in to a branch make an appointment. I did this for my mother’s bank accounts and the money was released to my account within 24 hours. This was pre CIVID however.

    You won’t need an executor account for such a small amount, but if there are other beneficiaries then you should keep it a seperate account from your own.
    Hi the will mentions me and the solicitors firm as executors but they are stepping down,they haven't given me the renunciation codicil yet so am I right in thinking it's going to muddy the waters if I hand the bank the will showing me and the solicitors as executors,I could see them shoving it in an executor account that  couldn't be touched as the solicitor's names on it?
  • p00hsticks
    p00hsticks Posts: 14,220 Forumite
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    wilkko73 said:
    If you go in to a branch make an appointment. I did this for my mother’s bank accounts and the money was released to my account within 24 hours. This was pre CIVID however.

    You won’t need an executor account for such a small amount, but if there are other beneficiaries then you should keep it a seperate account from your own.
    Hi the will mentions me and the solicitors firm as executors but they are stepping down,they haven't given me the renunciation codicil yet so am I right in thinking it's going to muddy the waters if I hand the bank the will showing me and the solicitors as executors,I could see them shoving it in an executor account that  couldn't be touched as the solicitor's names on it?
    The bank might not even want to see the will. And if they do, from what I recall you are the only beneficiary  and the amount is under the £50k value for which Barclays need probate so they are likely to just release the money to you (ideally you should set up a new personal account to keep the estate money separate, or at the very least keep a good record of transactions - it doesn't need to be an executors account )  

    I realise this is a very stressful time for you but you really are overthinking a lot of these things. Give the bereavement team a call and just see what they say and what documents they need and take it from there...
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