Octopus Profiteering!

Chrysalis

The_Green_Hornet said:

Chrysalis said:

Its not a lot on a per year per customer basis, although I would love to see the accounts breakdown, as there may be amortised costs in there.

Octopus Energy Group Annual Results FY24

Thank you for this, as expected is acquisition costs in there, some amortisation, some weird debt thing, marketing, 1 and half billion labelled as "other direct expenses", shame that wasnt broken down.

FreeBear

oldernonethewiser said: I got one of their little mini hub devices recently which took an age to set up as it didn't seem to want to connect to my meter.  Octopus managed to remotely sort it out after a week or so.   Can't see any real use for it so it now lives in the same drawer as the IHD.

I've also got one of those Home Mini devices - Fun and games setting the darned thing up. For some perverse reason, you have to have geolocation enabled (my tablet doesn't have that function). And now the Octopus app is crashing every time I try to open it <grrrr>. But at least I can pull the data in to Home Assistant, so can get (almost) realtime gas consumption.

The Home Mini probably cost quite a bit more than £11 to supply, so that's their profit from me gone down the pan. Not that they make a huge amount on the energy I use in a year.