Car from dealer not maintained. Any

Ibrahim5

Main dealer servicing is particularly bad because nobody has got any interest in if it has been done or not. People have a brand new car, they just want a main dealer stamp, not bothered if anything is actually done. Multiple surveys by trading standards always showed poor servicing. Main dealers were never better than independents.

Kim_13

Ibrahim5 said:

Main dealer servicing is particularly bad because nobody has got any interest in if it has been done or not. People have a brand new car, they just want a main dealer stamp, not bothered if anything is actually done. Multiple surveys by trading standards always showed poor servicing. Main dealers were never better than independents.

Main dealer MOT and servicing in one I would agree. I know of two cars that have had this all their lives and both have failed MOTs on minor things that should have been done in the service, one at 9,000 miles and 3 years old and the other at 14,000 and 6 years old. 

 

I would expect older cars/those with higher mileages to be MOT’d before servicing, in case it makes more sense for the owner to get rid of the car, but the first car was still under warranty!

paul_c123

Ibrahim5 said:

Main dealer servicing is particularly bad because nobody has got any interest in if it has been done or not. People have a brand new car, they just want a main dealer stamp, not bothered if anything is actually done. Multiple surveys by trading standards always showed poor servicing. Main dealers were never better than independents.

What about when a local garage uses whatever oil they have in stock; where the main dealer uses the correct specification oil? And in due course, it causes a problem?

Also, I see you seem shy about sharing your qualifications and tech info sources. I am guessing you don't have a subscription to anything.....

tedted

i worked in a main dealer for some years and a lot of the servicing was slipshod mainly because of the bonus that was paid for doing it quicker and a lot of stuff was charged out but never fitted

WellKnownSid

tedted said:

i worked in a main dealer for some years and a lot of the servicing was slipshod mainly because of the bonus that was paid for doing it quicker and a lot of stuff was charged out but never fitted

Fuel filters 😉