Halifax app - "You have a new message" notification

Android - notification bar at the top. 
However, if I pull the bar down I see only the above message and no any other information (probably because the app is locked with the "App lock"?). If I tap the notification, it directs me to the app. And when I login I cannot find any notifications in the app. This makes the notifications annoying and pointless.

Any ideas/suggestions?

Comments

  • Lorian
    Lorian Posts: 6,163 Forumite
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    edited 3 February at 9:01PM
    Nothing if you tap on the envelope at the top of the app main screen?
  • grumpy_codger
    grumpy_codger Posts: 658 Forumite
    500 Posts Name Dropper Photogenic
    Lorian said:
    Nothing if you tap on the envelope at the top of the app main screen?

    Loads, but the last one is "Current account statement" dated 23 Jan. However, only today I had at least 3 notifications.
  • Lorian
    Lorian Posts: 6,163 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Direct debit notifications perhaps, they are notifications that don't turn up in messages.
  • grumpy_codger
    grumpy_codger Posts: 658 Forumite
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    edited 4 February at 8:40PM
    Not DDs in my case, but close.
    For the record - I switched off App Lock for this particular app, and now notifications became informative:
    £123.45: Payment received into your account ending 6789

    It's worth saying that in my case App Lock is a built-in setting (not an app) of my Xiaomi. I also see an app with the same name on Google Play - possibly it works better.

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