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Lowell Chasing small BT debt (possibly)

Asking for some help!

Just received a letter in the post from Lowell - they say they have brought an outstanding BT debt and are encouraging me to pay it.

There is an accompanying letter from BT confirming the same.

Total amount "owed" is £ 25.00 so not a big deal in the overall scheme of things

However, despite BT claiming they have tried to contact me on numerous occasions, I have not received any previous correspondance from them about an outstanding amount.

I can't recall the last time I had an account with BT though have undoubtedly had their products and service in the past.

So question is - should I just pay it off? Should I ask for some documentary evidence of the debt? Ignore it?

I obviously don't want to damage my credit file but also don't want to just hand over money without at least some clarification of what it was for?

Comments

  • fatbelly
    fatbelly Posts: 23,066 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Ask for evidence and if it isn't 100% clear AND something that happened in the past 6 years, then ignore it.

    They won't be taking it further for £25
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