Question about Car Insurance Claim regarding Heavy Rainfall.

windsurfingstu

I am wondering if someone can help me regarding a rejected car insurance claim.

My car was parked in its usual spot and covered by comprehensive cover with eSure. The car is convertible and like all convertible cars has drainage holes to prevent any excess water ending up where it shouldn't. For example, when it runs down a panel, and goes between the panels, it should drain through the holes to the ground, rather than pool and risk entering the cabin, or other sensitive area. In unusual circumstances you can get a heavy downpour and something (eg a leaf, twig or paper) can block a drainage hole allowing water to pool and enter the cabin. This can happen with old and new cars. This is what happened to me.

My insurer has rejected my claim. However IMHO this was unavoidable, sudden and caused by a heavy downpour.

What is the likelihood that the ombudsman will make eSure honour my claim?

Muskey

I’d say absolutely no chance at all.