Cruise

eskbanker

cruisecontrol_wave said:

Yes including v irlands

And is your position that nowhere in any of the issued documentation were you advised of the need for an ESTA or visa, or are you accepting that it was stated but not highlighted (in the way the Barbados entry requirements were)?

swingaloo

cruisecontrol_wave said:

No I totally agree I got email ect the Barbados form was highlighted why wasn't anything else .
And it wasn't just that it was the manager herself whom said I didn't need a visa esta.

Are you saying that you only read the highlighted parts of the contract?

martindow

Why could the cruise line not allow the OP to travel on the cruise, but require them to stay on board at the BVI if they couldn't get an ESTA?

eskbanker

martindow said:

Why could the cruise line not allow the OP to travel on the cruise, but require them to stay on board at the BVI if they couldn't get an ESTA?

The challenge was apparently at the UK departure airport, rather than when trying to actually board the cruise, but yes, if the flight wasn't to US territory (an assumption being made here) then it seems a bit steep to deny boarding of a flight to somewhere else, and I'm not even sure of the legitimacy of doing so, in that as far as the airline is concerned the passenger is only flying to a non-US destination in the Caribbean, i.e. they have no liability for where the passenger goes after that.

lisyloo

martindow said:

Why could the cruise line not allow the OP to travel on the cruise, but require them to stay on board at the BVI if they couldn't get an ESTA?

Don't know for sure but it's possible it's required to even go to the cruise port i.e. the US port authorities don't allow that.

lisyloo

eskbanker said:

martindow said:

Why could the cruise line not allow the OP to travel on the cruise, but require them to stay on board at the BVI if they couldn't get an ESTA?

The challenge was apparently at the UK departure airport, rather than when trying to actually board the cruise, but yes, if the flight wasn't to US territory (an assumption being made here) then it seems a bit steep to deny boarding of a flight to somewhere else, and I'm not even sure of the legitimacy of doing so, in that as far as the airline is concerned the passenger is only flying to a non-US destination in the Caribbean, i.e. they have no liability for where the passenger goes after that.

How do you know it was the airline and not the travel company (might have been the same).
The travel company are providing a holiday package so I don't necessarily agree.
They are liable for the whole package not independent parts.
It's something that could be queried but I would have thought the travel company would know where they stand if they are denying boarding.

eskbanker

lisyloo said:

eskbanker said:

martindow said:

Why could the cruise line not allow the OP to travel on the cruise, but require them to stay on board at the BVI if they couldn't get an ESTA?

The challenge was apparently at the UK departure airport, rather than when trying to actually board the cruise, but yes, if the flight wasn't to US territory (an assumption being made here) then it seems a bit steep to deny boarding of a flight to somewhere else, and I'm not even sure of the legitimacy of doing so, in that as far as the airline is concerned the passenger is only flying to a non-US destination in the Caribbean, i.e. they have no liability for where the passenger goes after that.

How do you know it was the airline and not the travel company (might have been the same).
The travel company are providing a holiday package so I don't necessarily agree.
They are liable for the whole package not independent parts.
It's something that could be queried but I would have thought the travel company would know where they stand if they are denying boarding.

Yes, I suppose it's possible that there was a representative of the travel company at the airport, conducting some sort of pre-checkin before the actual flight checkin, but if they do perform such checks, then I'd align with OP's expectations that they conduct that same document-checking process a few days ahead of departure, or at least clearly reiterate what's needed!