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Utilita Smart Energy Tariff Inaccuracy on MSE Energy Club
O_bargain_hunter
Posts: 1 Newbie
in Energy
I have a very low usage Electricity account (150 kwh/yr) & Utilita is coming up as by far the cheapest so I have clicked through to their website & found that although MSE displays this as a 'direct debit' possible tariff, Utilita application for the tariff does not allow this.
Instead, the Utilita website only permits 'pay as you go' (ie preload up your account, rather than a credit account which is paid by direct debit every month). Very impractical to me, but I expect it saves them a lot of money in not having to chase unpaid bills.
Can someone from MSE look at this & if I am correct, please confirm below & adjust the club search engine/ results to display 'pay as you go only' for the Smart Energy Tariff'? Shame, it would have saved me a lot of money.
Instead, the Utilita website only permits 'pay as you go' (ie preload up your account, rather than a credit account which is paid by direct debit every month). Very impractical to me, but I expect it saves them a lot of money in not having to chase unpaid bills.
Can someone from MSE look at this & if I am correct, please confirm below & adjust the club search engine/ results to display 'pay as you go only' for the Smart Energy Tariff'? Shame, it would have saved me a lot of money.
1
Comments
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Utilita are principally a PAYG supplier. I think you're right that their no standing charge tariff requires PAYG.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!0 -
"Very impractical to me" If you get/have a smart meter can top up online...0
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Agreed, quite misleading. PAYG is no good for most people.0
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I looked at Utilita as an option for gas only as 99% of my bill is standing charges, however their only option seems to be to change suppliers for both gas and electricity which I don't want to do. Has anybody tried to switch for just gas? My electric is about 50/50 between standing charge and usage (on Agile) but having had a horrendous experience with Scottish Power I am loath to switch that from Octopus who at least have half decent customer service ...Debt Free Wannabe by 1 March 2026
Satisfied customer of Octopus Agile - currently saving on average 33% of standard tarrif
Deep seated hatred of Scottish Power and all who sail in her - would love to see Ofgem grow a pair and actually do something about it.0 -
MikeyPGT said:I looked at Utilita as I an option for gas only as 99% of my bill is standing charges, however their only option seems to be to change suppliers for both gas and electricity which I don't want to do. Has anybody tried to switch for just gas?If you're not subject to an exit fee, it might be worth switching both gas and electricity and then a month later switching electricity back to Octopus.Presumably the worst that could happen is that Utilita could block the switch, but you could just quit them completely.1
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