Santander bank cash deposit no found by local branch

martinchap74

born_again said:

Given the mention of CCTV, this must have been in branch. Did you not raise it in branch at the time?

No this was not in the actual building of the bank, it was Sunday so the branch was closed. I used the ATM outside, I'm assuming its got some CCTV

martinchap74

Yes it was an outside ATM, it was 4pm on a Sunday so the branch was closed. In hessite I would have been better off doing it the following day, in branch. But the ATM allows you to do this outside, so its failure is not my fault. The issue is now, I am having to go through all this hassle to get me money back.  

eskbanker

martinchap74 said:

born_again said:

Given the mention of CCTV, this must have been in branch. Did you not raise it in branch at the time?

No this was not in the actual building of the bank, it was Sunday so the branch was closed. I used the ATM outside, I'm assuming its got some CCTV

I believe that this is the one, on Google Street View, nothing obvious unless that's one at the top left of the screen?

user1977

eskbanker said:

martinchap74 said:

born_again said:

Given the mention of CCTV, this must have been in branch. Did you not raise it in branch at the time?

No this was not in the actual building of the bank, it was Sunday so the branch was closed. I used the ATM outside, I'm assuming its got some CCTV

I believe that this is the one, on Google Street View, nothing obvious unless that's one at the top left of the screen?

It'll be quite subtle, we're talking a webcam-size camera in the panel of the ATM, not something separate stuck to the wall. But like I said, all it's likely to show is the mugshot of the person using the machine.

martinchap74

Thanks for the image, it does show on the window there is CCTV in use. Well spotted. I will probably need to go into the branch and speak with someone.