Discrepancy between EDF energy and GivEnergy

gareth_hw

Hello all,
I wonder if anyone can advise on the following.
My situation is as follows . I have solar panels on my property and had them in place for whole of 2024 along with a battery. 

I thought this would have a positive impact on my bills but over 2024 I was consistently paying £250/£300 a month.in fact as far as I can see the solars have done little to reduce my electricity bills.

my supplier is EDF for electricity . For my account I have the app which showed my cumulative electricity consumption for 2024. The EDF app data is on the orange bar graph and states I consumed 6,972 kWh in 2024.

My confusion arises when I cross reference what my solar panel app (giveenergy) states I have consumed from the grid (see photo 2). The GivEnergy app states I consumed 4,054 kWh from the grid in 2024.

This represents a discrepancy (as far as I can see) of 2,918kwh which is a discrepancy which equates to hundreds of pounds …

A few questions for people with solar panels…
Am I reading this data correctly?
Has anyone else seen a discrepancy between their utility providers kWh data vs the app for their solar panels ?
if anyone has had anything like this happen to them , have they got any advice on how to deal with it?

I sent these screenshots to EDF and they dismissed my data from GivEnergy and said as EDF reads from the smart meter it is 100% right.

any insights/ thoughts gratefully received as I feel totally stuck.

I am moving to octopus in march so wanted to try and resolve before I go .

many thanks
gareth 

debitcardmayhem

Go to the givenergy portal, select reports and select annual 01/01/24-31/12/24. That will give you a better view including export. The app is often flaky imho.
https://givenergy.cloud/reports/view?start=2024-01-01&end=2024-12-31

matt_drummer

Grid to battery!

Click on the imports tab in the GivEnergy app.

You are only looking at home use.

debitcardmayhem

matt_drummer said:

Grid to battery!

Click on the imports tab in the GivEnergy app.

You are only looking at home use.

Well spotted matt , now i have a larger screen 🥸

matt_drummer

debitcardmayhem said:

matt_drummer said:

Grid to battery!

Click on the imports tab in the GivEnergy app.

You are only looking at home use.

Well spotted matt , now i have a larger screen 🥸

I have a GivEnergy ac inverter and batteries.

The app is really good as far as I am concerned and tells me everything I need to know.

ispookie666

It does not matter what your GivEnergy says; you will be charged according to the meter reading from EDF/octopus

Petriix

Not all grid imports are equal. Surely you should be charging your battery to full from the grid every night and running your house from that as much as possible, exporting all your excess solar. Most of your grid imports should be on some cheap overnight rate. Is your setup configured to do that?