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New build flats classed as business so can not switch provider
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Update.Eon have told us they re going after the developers for the money as the bill we received was from before we moved in.The other flats have got a backbill from when we moved In.citizens advice can't help as the account is not in our name.So in limbo at the moment.Eon have told us we should be able to get an energy provider soon as they will switch the building from business to domestic.Not sure how that will work with the debt on the account though.0
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Thanks for the update. It sounds cautiously optimistic!
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!0 -
I am just hoping we don't get a backbill from when we moved in.Eon have said the account was in the developers name from before we moved in until last Saturday so they can't charge us they telling us.I don't understand why one of the other flats have got a backbill if that's the case.I ll speak to the other flats later see if they re sorted.1
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Seems very disappointing that Citizens Advice can't help. Might be worth trying a different branch, online or vice versa.0
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Another update. Trading standards are taking up my case as citizens advice have reffered us to them due to the complex nature of the situation.Spoke to them today so will add another update when I have one.3
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Thank you for the update!Janet_098 said:Another update. Trading standards are taking up my case as citizens advice have reffered us to them due to the complex nature of the situation.Spoke to them today so will add another update when I have one.
It might take a while to sort out, but hopefully it all gets resolved equitably.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!0 -
This really ought to be a role of Ofgem - to act as a middle man. Ofgem also has a role with Small Business disputesNever pay on an estimated bill. Always read and understand your bill0
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Hi just an update the bill side is sorted it was a mistake that we were back billed from the start of our tenancy.Also Eon have updated the national grid to show as residential last week but when we go to switch to octopus it is still coming up as buisness so we still can not switch.Is there anything we can do to sort this out.Thankyou1
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