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DB Transfer 'extortion' ?!

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  • Dazed_and_C0nfused
    Dazed_and_C0nfused Posts: 17,544 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Well... We (my wife & I) have started on the road of withdrawing the full amount that is sat in her NatWest Group Pension from working there in the 1980's. Note: I have already done this process for 3 old pensions I tracked down and fully withdrew my funds in all 3 (they were under £30k so all good).
    We went through the process of first finding this (!) and, having found it, have now got the Balance/Quote of around £50,000.
    The fund it's currently sat in does not allow full withdrawal so we were looking at transferring to another fund that does...

    ...Anyways - We have discovered that:
    • We are "legally obliged" to seek advice from an FCA Regulated Pension Advisor
    • Many advisors simply won't 'take on' a Defined Benefits full withdrawal
    • IF we find one that does, we have to start a potentially lengthy and costly process
    • That process will 99.99% result in the Advisor advising NOT to fully wihdraw funds
    • Some advisors (whittling this down again!) MAY offer a 'Customer Override' process whereby "if the customer (my wife) acknowledges that the advice is to not withdraw however the customer states that they understand this but still want to go ahead", they may be able to start a new process for that"
    I am now very incredulous/frustrated (nay annoyed !) that the above is required !

    We have been told over the 'phone that "the cost will be a minium of £4,000" (!!!!)

    Is this not our money (well - her money but we are a team!) ?

    I feel this is either extortion or theft or blackmail or indeed, all 3 !!!

    We already know that we will override any advice - why should we have to go through this pain and expense to get to our own decision to get at our own monies !?

    Any advice from anybody on this would be HUGELY appreciated...

    Many thanks,

    Jackie & Mark

    There is nothing "sat" in her pension.

    As this is a defined benefit pension she has an entitlement to £x/year based on the scheme rules.  And possibly a (tax free) PCLS.  And the pension will have some element of inflation protection.

    The £50,000 (if still the valid figure) is what NatWest Group are willing to pay to avoid having to pay her that pension from the schemes normal pension nage for the rest of her life.  Potentially 40+ years.

    Given you haven't said what her actual pension entitlement is (the revalued amount, not what it was when she became a deferred member of the scheme) it's impossible to say if £50,000 is even worth considering.
  • DRS1 said:
    Marcon said:
    Well... We (my wife & I) have started on the road of withdrawing the full amount that is sat in her NatWest Group Pension from working there in the 1980's. Note: I have already done this process for 3 old pensions I tracked down and fully withdrew my funds in all 3 (they were under £30k so all good).
    We went through the process of first finding this (!) and, having found it, have now got the Balance/Quote of around £50,000.
    The fund it's currently sat in does not allow full withdrawal so we were looking at transferring to another fund that does...

    ...Anyways - We have discovered that:
    • We are "legally obliged" to seek advice from an FCA Regulated Pension Advisor
    • Many advisors simply won't 'take on' a Defined Benefits full withdrawal
    • IF we find one that does, we have to start a potentially lengthy and costly process
    • That process will 99.99% result in the Advisor advising NOT to fully wihdraw funds
    • Some advisors (whittling this down again!) MAY offer a 'Customer Override' process whereby "if the customer (my wife) acknowledges that the advice is to not withdraw however the customer states that they understand this but still want to go ahead", they may be able to start a new process for that"
    I am now very incredulous/frustrated (nay annoyed !) that the above is required !

    We have been told over the 'phone that "the cost will be a minium of £4,000" (!!!!)

    Is this not our money (well - her money but we are a team!) ?

    I feel this is either extortion or theft or blackmail or indeed, all 3 !!!

    We already know that we will override any advice - why should we have to go through this pain and expense to get to our own decision to get at our own monies !?

    Any advice from anybody on this would be HUGELY appreciated...

    Many thanks,

    Jackie & Mark



    Endless threads on this forum on just this topic. Have a browse.

    No good being frustrated or annoyed - it's a legal requirement, which is why you have to 'go through it'.

    Once your wife has confirmation that she has received the required advice (and the adviser must provide the required certificate if she has received the requisite 'full' advice), she can arrange her own transfer to a stakeholder pension (some still open for new retail business), which must accept a transfer from any UK registered pension scheme. She'll still need advice before the ceding (paying) scheme can pay over the transfer.


    Thanks Marcon - I suppose what I'm saying here is the whole point this being "a legal requirement" - I'm kinda challenging the law itself I suppose whereby, to be legally forced to fork out money/effort/time, to end up at our own 'grown up' decision is quite frankly unbelievable !? Again - it's our money - who's to judge or decide what we want to do with it ?
    Part of the point is to stop you or your wife making a decision which most people on this board will tell you is not the best decision.  Some of us are quite jealous of someone with a DB pension and shake our heads at someone who wants to give it up.

    Now obviously we don't know your wife's circumstances and maybe she is in the 20% (is it really that high?) for whom the decision will be OK.  But it is a valuable right she would be giving up and too often people don't understand how valuable.  So yes the nanny state tries to stop them doing something that is most probably not a good idea for them.

    And do not forget that there have been scams - "pension liberation" rings a bell where people have tried to take their pensions out only to find themselves robbed of the pension by some "adviser" (who is not authorised or regulated) and then hit with a bill from the taxman for "taking their money out of the pension".
    Hi DRS1 - That's very nicely and succinctly put - I do understand your points and am gleaning the general concensus of "don't do it". I will say however that I could list at least 20 bullet points of perhaps why we would withdraw - all personal points but very well considered... Thanks again :)
  • Dazed_and_C0nfused
    Dazed_and_C0nfused Posts: 17,544 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    DRS1 said:
    Marcon said:
    Well... We (my wife & I) have started on the road of withdrawing the full amount that is sat in her NatWest Group Pension from working there in the 1980's. Note: I have already done this process for 3 old pensions I tracked down and fully withdrew my funds in all 3 (they were under £30k so all good).
    We went through the process of first finding this (!) and, having found it, have now got the Balance/Quote of around £50,000.
    The fund it's currently sat in does not allow full withdrawal so we were looking at transferring to another fund that does...

    ...Anyways - We have discovered that:
    • We are "legally obliged" to seek advice from an FCA Regulated Pension Advisor
    • Many advisors simply won't 'take on' a Defined Benefits full withdrawal
    • IF we find one that does, we have to start a potentially lengthy and costly process
    • That process will 99.99% result in the Advisor advising NOT to fully wihdraw funds
    • Some advisors (whittling this down again!) MAY offer a 'Customer Override' process whereby "if the customer (my wife) acknowledges that the advice is to not withdraw however the customer states that they understand this but still want to go ahead", they may be able to start a new process for that"
    I am now very incredulous/frustrated (nay annoyed !) that the above is required !

    We have been told over the 'phone that "the cost will be a minium of £4,000" (!!!!)

    Is this not our money (well - her money but we are a team!) ?

    I feel this is either extortion or theft or blackmail or indeed, all 3 !!!

    We already know that we will override any advice - why should we have to go through this pain and expense to get to our own decision to get at our own monies !?

    Any advice from anybody on this would be HUGELY appreciated...

    Many thanks,

    Jackie & Mark



    Endless threads on this forum on just this topic. Have a browse.

    No good being frustrated or annoyed - it's a legal requirement, which is why you have to 'go through it'.

    Once your wife has confirmation that she has received the required advice (and the adviser must provide the required certificate if she has received the requisite 'full' advice), she can arrange her own transfer to a stakeholder pension (some still open for new retail business), which must accept a transfer from any UK registered pension scheme. She'll still need advice before the ceding (paying) scheme can pay over the transfer.


    Thanks Marcon - I suppose what I'm saying here is the whole point this being "a legal requirement" - I'm kinda challenging the law itself I suppose whereby, to be legally forced to fork out money/effort/time, to end up at our own 'grown up' decision is quite frankly unbelievable !? Again - it's our money - who's to judge or decide what we want to do with it ?
    Part of the point is to stop you or your wife making a decision which most people on this board will tell you is not the best decision.  Some of us are quite jealous of someone with a DB pension and shake our heads at someone who wants to give it up.

    Now obviously we don't know your wife's circumstances and maybe she is in the 20% (is it really that high?) for whom the decision will be OK.  But it is a valuable right she would be giving up and too often people don't understand how valuable.  So yes the nanny state tries to stop them doing something that is most probably not a good idea for them.

    And do not forget that there have been scams - "pension liberation" rings a bell where people have tried to take their pensions out only to find themselves robbed of the pension by some "adviser" (who is not authorised or regulated) and then hit with a bill from the taxman for "taking their money out of the pension".
    Hi DRS1 - That's very nicely and succinctly put - I do understand your points and am gleaning the general concensus of "don't do it". I will say however that I could list at least 20 bullet points of perhaps why we would withdraw - all personal points but very well considered... Thanks again :)
    The fact that you have used the phrase "why we would withdraw" suggests you still don't fully understand the type of pension your wife has.
  • daveyjp
    daveyjp Posts: 13,530 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The principle question is 'why does your wife want to cash in a valuable pension'?

    There are probably ways of achieving her end goal whilst keeping the DB in payment and that would be the focus of the effort, not trying to rage against the law makers as you waste a lost of energy on a futile endeavour.
  • DRS1
    DRS1 Posts: 1,184 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    DRS1 said:
    Marcon said:
    Well... We (my wife & I) have started on the road of withdrawing the full amount that is sat in her NatWest Group Pension from working there in the 1980's. Note: I have already done this process for 3 old pensions I tracked down and fully withdrew my funds in all 3 (they were under £30k so all good).
    We went through the process of first finding this (!) and, having found it, have now got the Balance/Quote of around £50,000.
    The fund it's currently sat in does not allow full withdrawal so we were looking at transferring to another fund that does...

    ...Anyways - We have discovered that:
    • We are "legally obliged" to seek advice from an FCA Regulated Pension Advisor
    • Many advisors simply won't 'take on' a Defined Benefits full withdrawal
    • IF we find one that does, we have to start a potentially lengthy and costly process
    • That process will 99.99% result in the Advisor advising NOT to fully wihdraw funds
    • Some advisors (whittling this down again!) MAY offer a 'Customer Override' process whereby "if the customer (my wife) acknowledges that the advice is to not withdraw however the customer states that they understand this but still want to go ahead", they may be able to start a new process for that"
    I am now very incredulous/frustrated (nay annoyed !) that the above is required !

    We have been told over the 'phone that "the cost will be a minium of £4,000" (!!!!)

    Is this not our money (well - her money but we are a team!) ?

    I feel this is either extortion or theft or blackmail or indeed, all 3 !!!

    We already know that we will override any advice - why should we have to go through this pain and expense to get to our own decision to get at our own monies !?

    Any advice from anybody on this would be HUGELY appreciated...

    Many thanks,

    Jackie & Mark



    Endless threads on this forum on just this topic. Have a browse.

    No good being frustrated or annoyed - it's a legal requirement, which is why you have to 'go through it'.

    Once your wife has confirmation that she has received the required advice (and the adviser must provide the required certificate if she has received the requisite 'full' advice), she can arrange her own transfer to a stakeholder pension (some still open for new retail business), which must accept a transfer from any UK registered pension scheme. She'll still need advice before the ceding (paying) scheme can pay over the transfer.


    Thanks Marcon - I suppose what I'm saying here is the whole point this being "a legal requirement" - I'm kinda challenging the law itself I suppose whereby, to be legally forced to fork out money/effort/time, to end up at our own 'grown up' decision is quite frankly unbelievable !? Again - it's our money - who's to judge or decide what we want to do with it ?
    Part of the point is to stop you or your wife making a decision which most people on this board will tell you is not the best decision.  Some of us are quite jealous of someone with a DB pension and shake our heads at someone who wants to give it up.

    Now obviously we don't know your wife's circumstances and maybe she is in the 20% (is it really that high?) for whom the decision will be OK.  But it is a valuable right she would be giving up and too often people don't understand how valuable.  So yes the nanny state tries to stop them doing something that is most probably not a good idea for them.

    And do not forget that there have been scams - "pension liberation" rings a bell where people have tried to take their pensions out only to find themselves robbed of the pension by some "adviser" (who is not authorised or regulated) and then hit with a bill from the taxman for "taking their money out of the pension".
    Hi DRS1 - That's very nicely and succinctly put - I do understand your points and am gleaning the general concensus of "don't do it". I will say however that I could list at least 20 bullet points of perhaps why we would withdraw - all personal points but very well considered... Thanks again :)
    Assuming your wife goes ahead with getting the advice then you can put those bullet points to the IFA and see what they say - if they agree you will not have to go the override route.
  • Marcon said:
    Marcon said:
    Hi Hoenir - Not sure - I'll see if it's on the Pension Portal and/or the documents and will let you know ...
    Which is precisely why advice is a requirement - to stop people making blind decisions based on little or no understanding of what they are giving up (and then trying to find someone to blame!).
    Wow "to stop people making blind decisions based on little or no understanding of what they are giving up" - I had not realised that anybody is aware of our personal circumstances - Just throw a blanket over "the right decision", bound to fit everybody.... And to go through the whole process to end up with our override, because we know and understand (only us to blame!) what we want to do and why - is that not farcical ?
    Your adviser is required to ensure they are, and give advice on that basis.

    If your wife chooses to disregard it, so be it - but based on your first and second posts on this thread, you've already made your decision without understanding what the scheme offers, so might perhaps take note of any advice she receives before summarily dismissing it.




    Thanks Marcon - I'm now actually swinging towards listening to what the advice will be ! (it's piqued my interest at least!)  I still believe we'd end up with our 'override' however perhaps I'm wrong pending said advice ! We shall see - I will pop back here to post what may happen ! If we do indeed end up overriding (god - sounds like that in itself may be a challenge to find somebody who may consider it !?!?!), I will then go back to my rant of having to go through the whole painful and costly process. If i'm proved wrong - I will eat humble pie and acquiesce... :)
  • molerat
    molerat Posts: 34,558 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 24 January at 3:34PM
    The problem is that if it all goes wrong you will be looking for someone to blame and get your compensation from, part of that high cost is for the advisor's insurance for when you sue them.  You say you won't, and even sign a waiver to that effect, but once you see the "Where there's blame (even though it is all your fault) there's a claim" scammer adverts you might change your mind. And once you have got that negative recommendation you have got to find someone who will take that money, they could also be on the hook for your litigation.
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