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Jaja Card Application

tomxlisa
tomxlisa Posts: 530 Forumite
Ninth Anniversary 100 Posts Name Dropper Combo Breaker
edited 23 January at 3:33PM in Credit cards
Totally confused just applied for a jaja card said I was approved with the credit limit quoted etc went through then it said it has to review the application and asked me to verify my ID so I did the selfie and photo of ID etc went to next page said verify complete then the website crashed and haven’t had any emails or anything, doesn’t seem there’s a number to call either, anyone else has this same experience?. 

Comments

  • Penguin_
    Penguin_ Posts: 1,466 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    A very quick google gives 0345 607 6500 as their number, open until 19:00 tonight.
  • tomxlisa
    tomxlisa Posts: 530 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    edited 23 January at 4:01PM
    Yeah I called that and it wasn’t a application line but they give me an email address to get in touch with which I did but it seems since all that I’ve received an email now to create my PIN number so guessing it’s all gone through.
  • yoshiyella
    yoshiyella Posts: 608 Forumite
    Part of the Furniture 100 Posts
    Similar thing happened to me over a year ago with Jaja, I received the card about 5 days later. 

    All was good with it. Very easy to use.
  • tomxlisa
    tomxlisa Posts: 530 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    edited 24 January at 5:11PM
    Similar thing happened to me over a year ago with Jaja, I received the card about 5 days later. 

    All was good with it. Very easy to use.
    Yeah card is on the way now so all good, card looks smart too, as you’ve had the card for a good while do they give you money and balance transfer offers at all, I’ve got a 4 month interest free on spending but just wondered if they give you promotions every so often?.
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