We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

e.on switch

Is anyone else struggling to put in their MPAN number? Despite putting my 13 digits (confirmed by BG) it still keeps saying 'must be a valid value containing only numbers' which I have done. Tried mobile and PC to do this but can't get past this and want to switch before deal runs out!

Comments

  • Scot_39
    Scot_39 Posts: 4,264 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 22 January 2025 at 5:03PM

    IF EOn site allows - Try putting the top row in as well - so all - upto 21 digits



    The profile class 01 - single rate, 02 multirate - first digit / digits on top line - is pretty key to whether you end up on SR or E7 new fix.

    Although they should get that of meter database in any case from address - even without the mpan


    The MTC tells them what your switching times are if on multirate etc.


    Note on my EON bills they call it the Supply No - same grid format as wiki - but only has 1 digit - 2 not 02 for profile class - the 3 digit MTC - and 1 digit for the line loss factor

    If your only doing the botom line / 13 digits as Wiki - the first two digits are a distributor / area code - not a valid profile class - etc.

    Call them if that doesnt work.


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.5K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.