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e.on switch

Is anyone else struggling to put in their MPAN number? Despite putting my 13 digits (confirmed by BG) it still keeps saying 'must be a valid value containing only numbers' which I have done. Tried mobile and PC to do this but can't get past this and want to switch before deal runs out!

Comments

  • Scot_39
    Scot_39 Posts: 3,278 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 22 January at 6:03PM

    IF EOn site allows - Try putting the top row in as well - so all - upto 21 digits



    The profile class 01 - single rate, 02 multirate - first digit / digits on top line - is pretty key to whether you end up on SR or E7 new fix.

    Although they should get that of meter database in any case from address - even without the mpan


    The MTC tells them what your switching times are if on multirate etc.


    Note on my EON bills they call it the Supply No - same grid format as wiki - but only has 1 digit - 2 not 02 for profile class - the 3 digit MTC - and 1 digit for the line loss factor

    If your only doing the botom line / 13 digits as Wiki - the first two digits are a distributor / area code - not a valid profile class - etc.

    Call them if that doesnt work.


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