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Removal company charged for delay which wasn't our fault

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Comments

  • sheramber
    sheramber Posts: 24,665 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi all,

    We moved house just before Christmas and there was a delay in getting our keys. We completed on the day stated in exchange of contracts, but during completion delay our solicitor said that our buyer's solicitors hadn't processed the funds on time, meaning we didn't receive our keys until 5pm.

    The delay (from around 11am to 3pm) has cost us more than £500 in waiting time from the removal company. Our solicitor says that even though our buyer's solicitor was at fault, they are not obligated to cover any costs. Is there any way to recoup this money?
    Maybe the buyer’s solicitor didn’t get the funds until later in the day. 
  • Bigphil1474
    Bigphil1474 Posts: 4,065 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Removals are a tricky business. Ours was great and said we'd booked them for the day, so there'd be no extra cost so long as we got in by 6pm. They were gone by 1pm. TBH, if your solicitor says the other solicitors aren't liable then not sure how far you'll get. I expect the solicitors all have their little exclusions to prevent getting sued for this.
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