We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
What are my rights?
kip_64
Posts: 1 Newbie
Hi everyone.
Bought a 3 piece skincare set online. One item (capsules) described as a 60 day supply on website. I have taken a screenshot for my records.
It has arrived and there are 60 capsules but are to be used twice a day so it is a 30 day supply. I have contacted the store and they will get back to me but what are my rights?
Any information would be gratefully appreciated!
Bought a 3 piece skincare set online. One item (capsules) described as a 60 day supply on website. I have taken a screenshot for my records.
It has arrived and there are 60 capsules but are to be used twice a day so it is a 30 day supply. I have contacted the store and they will get back to me but what are my rights?
Any information would be gratefully appreciated!
0
Comments
-
Your rights are to get what you paid for, or a refund.kip_64 said:Hi everyone.
Bought a 3 piece skincare set online. One item (capsules) described as a 60 day supply on website. I have taken a screenshot for my records.
It has arrived and there are 60 capsules but are to be used twice a day so it is a 30 day supply. I have contacted the store and they will get back to me but what are my rights?
Any information would be gratefully appreciated!1 -
Your rights will depend on where the merchant is based and the governing law of the contract between you, which will generally be specified in the Ts & Cs....0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards