Horizon Parking Charge (Tesco)

Baymax78

Hi,

I've received a parking charge from Horizon, which appears to be the same wording as the one below, and contains the "28 days from the second working day" line that at least one person (sdg213) has successfully used to appeal against via POPLA.

https://forums.moneysavingexpert.com/discussion/6560681/driver-doesnt-want-to-pay-horizon-fine-but-registered-keeper-does/p1

Looking at the Newbies thread and various other threads that are similar to this, can someone confirm that I should be proceeding as follows:

1. Appeal to Tesco, presumably via CEO is best bet - although from what I've seen elsewhere it seems likely they will just say I've got to appeal to Horizon, and based on the 28 day POPLA appeal victory, is it actually worth doing and waiting for a response.
2. Appeal to Horizon via their online appeals process - my understanding is that this is mainly just to get the POPLA reference, so the content doesn't matter too much (I'm aware to write everything as the the OWNER, not driver)
3. Once I have the POPLA reference, then draft my appeal, using the POPLA code 3762434330 & date 17/12/2024, from the POPLA decisions thread (don't think the Assessor's name was included).  I'll probably need some help to make sure it contains the correct content, as I believe this needs to be reasonably detailed.

Thanks in advance

KeithP

I found this appeal worked very well against a Horizon pcn...

This is an appeal by the Registered Keeper - No driver details will be given. 

Please do NOT try the usual trick of asking for driver details in order to get around the fact that your Notice to Keeper does not comply with Schedule 4 of The Protection of Freedoms Act 2012.

As there is no keeper liability, liability cannot flow from the driver to the keeper and so this will be an automatic win at POPLA. Please cancel this Parking Charge Notice or issue a POPLA code at which point you will auto withdraw.

Within two weeks the following response was received from Horizon...

Dear Appellant,

Parking Charge Notice: 00073****7

Thank you for your recent correspondence regarding the above Parking Charge Notice, which we have reviewed.

I can confirm the Parking Charge Notice has now been cancelled and no further action will be taken in this matter.

Please note that once the Parking Charge Notice is cancelled the contact details are removed from the Parking Charge Notice and will not be retained for any purpose or shared with third parties.  We are, however, required to retain images and appeal correspondence for a period of 2 years by DVLA and the BPA and are not therefore able to delete these from our system. You can review our privacy policy at https://horizonparking.co.uk/privacy-policy/ or you can request that a copy is sent to you in the post by contacting us at the address below, if you have any queries regarding your data.
 
Kind regards,
Appeals Department
Horizon Parking Limited

Coupon-mad

If it doesn't work first time then look also at the POPLA appeal already written by @andromeda24  which (I think) is still in limbo months later with no decision!

Le_Kirk

Baymax78 said:

1. Appeal to Tesco, presumably via CEO is best bet - although from what I've seen elsewhere it seems likely they will just say I've got to appeal to Horizon, and based on the 28 day POPLA appeal victory, is it actually worth doing and waiting for a response.

You don't appeal to Tesco, you complain and ask why they and/or their agents are trying to make extra money from valued (we hope) customers who have already dropped a vast amount of dosh in their shop!

Baymax78

KeithP said:

I found this appeal worked very well against a Horizon pcn...

This is an appeal by the Registered Keeper - No driver details will be given. 

Please do NOT try the usual trick of asking for driver details in order to get around the fact that your Notice to Keeper does not comply with Schedule 4 of The Protection of Freedoms Act 2012.

As there is no keeper liability, liability cannot flow from the driver to the keeper and so this will be an automatic win at POPLA. Please cancel this Parking Charge Notice or issue a POPLA code at which point you will auto withdraw.

Thanks @KeithP, I've used that, hopefully it will do the trick!

Coupon-mad said:

If it doesn't work first time then look also at the POPLA appeal already written by @andromeda24  which (I think) is still in limbo months later with no decision!

Great, I'll take a look at that, thanks!

doubleoseven

Would it be worth adding in the following: 

"This is an appeal by the Registered Keeper - No driver details will be given. 

Please do NOT try the usual trick of asking for driver details in order to get around the fact that your Notice to Keeper does not comply with Schedule 4 of The Protection of Freedoms Act 2012. This is because the NtK incorrectly starts the 28-day period for transferring liability one day too early.

As there is no keeper liability, liability cannot flow from the driver to the keeper and so this will be an automatic win at POPLA. Please cancel this Parking Charge Notice or issue a POPLA code at which point you will auto withdraw."

Coupon-mad

Yes if you are at first stage appeal.

I suggest you now go find and bookmark the thread I've just posted on (no link given or needed) which I said just minutes ago, is "a perfect example of a Horizon POPLA appeal".