Look after my bills defaulted me to higher tariff

parkingadvice23

look after my bills defaulted my energy bill to eon who put me on the most expensive tariff. They are now uncontactable and Eon are saying it’s my fault for not choosing a cheaper tariff when that was the only tariff available at the time. They then moved me to a higher tariff without my consent. 

dunstonh

look after my bills defaulted my energy bill to eon who put me on the most expensive tariff. They are now uncontactable

LAMB shut down.

 Eon are saying it’s my fault for not choosing a cheaper tariff when that was the only tariff available at the time. 

Eon is correct.

They then moved me to a higher tariff without my consent. 

They had your consent.     When a tariff ends, you will be moved to default unless you instruct otherwise.  

MeteredOut

parkingadvice23 said:

look after my bills defaulted my energy bill to eon who put me on the most expensive tariff. They are now uncontactable and Eon are saying it’s my fault for not choosing a cheaper tariff when that was the only tariff available at the time. They then moved me to a higher tariff without my consent. 

The most expensive tariff would be Standard Variable Tariff (SVT), which is what the majority of UK householder are on.

Do you have a specific question?