Moneyway Car Finance - Support During Arrears Claim

jp2007films

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Hi, thanks for your thread. Did you even put a complaint in for review? And what was the outcome? I have recorded the same letter this morning and was wondering if I should bother to send evidence over and if it’s worth the time and effort. Thanks john……………      

matrix999

I received correspondence from MoneyWay in respect of a review of my previously held account.  I received the paperwork towards the end of last year and submitted it for review. Last week I received an update apologising for the delayed response with a further update due in June 2025.

Gemmadilem34

matrix999 said:

I received correspondence from MoneyWay in respect of a review of my previously held account.  I received the paperwork towards the end of last year and submitted it for review. Last week I received an update apologising for the delayed response with a further update due in June 2025.

Hi there, I have not heard any thing back since filing my claim on 9th Jan. They don't respond to emails asking for an update (I am being a bit annoying there I guess). Does anyone know what the potential outcomes of this could be - are we looking at potential compensation? If upheld? All seems very odd as they wrote to me!