New tracking confirmation and possible scams.

moonpenny

Should we be concerned when the new rules on tracking confirmation comes in on Feb 4 that it will encourage scam buyers to make claims for none delivery?

All they have to do is check the tracking showing parcel as not delivered (when in fact it has been delivered) and put in a claim.

The item, still showing as not delivered would enable ebay to refund the buyer from the sellers "holding" account and the seller cannot argue the point as "tracking says not delivered"

This is a concern as in the past I have had a few sales where the tracking has still not updated to this day and no feedback left so to all intense and purpose "not delivered"

soolin

moonpenny said:

Should we be concerned when the new rules on tracking confirmation comes in on Feb 4 that it will encourage scam buyers to make claims for none delivery?

All they have to do is check the tracking showing parcel as not delivered (when in fact it has been delivered) and put in a claim.

The item, still showing as not delivered would enable ebay to refund the buyer from the sellers "holding" account and the seller cannot argue the point as "tracking says not delivered"

This is a concern as in the past I have had a few sales where the tracking has still not updated to this day and no feedback left so to all intense and purpose "not delivered"

Nothing has changed though, if a buyer claims non receipt now and there’s no proof of delivery then buyer gets a refund. The only difference is currently the refund will be taken out of any funds held pending payout or from sellers bank account, in future the funds will be there to refund automatically. 

I can’t see that a scammer is any more likely to try it on in future than they are now. 

I’m about to refund on an INR , sent as a large letter direct from the PO and no tracking, but will just claim the cost back using my POP. This will be my first INR payout for several months.