Thinking of changing to ocado.

clive0510

I have for many years used sainsburys for my shopping mainly because my parents all ways did, for quality and value. and I think I just kind of followed suit.
Now that I live alone I have become more interested in the 'meals for one' section when doing my shopping. but with some of the major supermarkets choice in this field is limited. 
I have noticed however the online supplier ocado has on their site several pages of meals for one. 
Can you please tell do any of you use ocado?
what is the stock and availability like?
and how easy do you find their website to use?   any advice appreciated.

sarah1972

clive0510 said:

I have for many years used sainsburys for my shopping mainly because my parents all ways did, for quality and value. and I think I just kind of followed suit.
Now that I live alone I have become more interested in the 'meals for one' section when doing my shopping. but with some of the major supermarkets choice in this field is limited. 
I have noticed however the online supplier ocado has on their site several pages of meals for one. 
Can you please tell do any of you use ocado?
what is the stock and availability like?
and how easy do you find their website to use?   any advice appreciated.

I love Ocado, I use them for a lot of M&S stuff. 

Stock availability is fantastic 
Drivers are great, customer service is great
Get money back each week for giving them your carrier bag.
Doubt you will find an awful lot of difference in pricing from Sainsburys 

DullGreyGuy

A neighbour started using delivery after his wife became housebound and went through most the locally available options and settled on Ocado as the most reliable and consistent service in the area in terms of having what you order in stock, no stupid substitutions, turning up when they say they will etc. 

We've used a few services over the years but not enough to see material problems with the others. Technically their pricing is probably more towards the premium end but if your feeding 1 rather than 6 and not looking at the value end of the spectrum there probably isnt the vastest of differences and its more swings and roundabouts

clive0510

thanks for the replies. I placed an order with them last night, its coming tomorrow. thing that surprised me the most while doing the order was the huge selection they offer. far more than any of the others, 

The_Money_Saver_2

I don’t think you’ll regret it. I too was a loyal Sainsbury’s shopper but the poor availability and substions sent was becoming frustrating. So I do the bulk of my shopping with Ocado now. Very rarely get a substitute and if somethings not right you can easily request a refund through the app without having to go to an outsourced contact centre. 

Farway

clive0510 said:

thanks for the replies. I placed an order with them last night, its coming tomorrow. thing that surprised me the most while doing the order was the huge selection they offer. far more than any of the others, 

Thanks for your post, because I am also thinking about switching to Ocado, currently with Asda using mid week delivery pass

I did briefly look at the website but the huge selection left me a bit overwhelmed TBH, I think I'm really a Lidl take it or leave it shopper, no choices so only one option

My delivery pass expires in May, so I will be interested to hear how you get on.

clive0510

So I  had my 1st delivery from them today. the driver was young lad, seemed helpful enough. they had everything I ordered. apparently if you return the bags next time you get 10p per bag back. so I'll keep them in the airing cupboard and send back next time, still navigating my way round their website. I think maybe the print is a bit small. but be ok once I'm used to it. so yes, all in all pretty good. acado is now my new food n booze supplier!.

sarah1972

clive0510 said:

So I  had my 1st delivery from them today. the driver was young lad, seemed helpful enough. they had everything I ordered. apparently if you return the bags next time you get 10p per bag back. so I'll keep them in the airing cupboard and send back next time, still navigating my way round their website. I think maybe the print is a bit small. but be ok once I'm used to it. so yes, all in all pretty good. acado is now my new food n booze supplier!.

Sorry I thought I mentioned that you get money back for bags when I replied to you. You need to tell them how many as on my second delivery (a few years back I just gave them to the driver but it helps them if you say so they can note it down) It used to be any bag but now it’s just Ocado ones. 

Tip…. Always check the clearance tab, I’ve had some great bargains xx 

Snuggles

I'd love to change to Ocado, especially to be able to access M&S products. However they STILL don't deliver to my area of North Yorkshire, despite promising they're "coming soon" whenever I try my postcode (they've been saying that for about five years). Frustratingly they deliver just North of us, and just South of us. We are close to the A1 and regularly see their delivery vans going past, yet they don't deliver to my town! 

rarasarr23

Been using Ocado for around 4 years for my own shopping, never have any major issues, and always find the drivers friendly and helpful. A good range of stock, rarely anything not delivered or available!

Also shop at Sainsbury’s for the convenience of Scan and Go for a relative who I shop for. Not been impressed with them for a long time!

Pollie

clive0510 said:

So I  had my 1st delivery from them today. the driver was young lad, seemed helpful enough. they had everything I ordered. apparently if you return the bags next time you get 10p per bag back. so I'll keep them in the airing cupboard and send back next time, still navigating my way round their website. I think maybe the print is a bit small. but be ok once I'm used to it. so yes, all in all pretty good. acado is now my new food n booze supplier!.

If you click on the relevant page, press Ctrl and the windows key and scroll up or down, you are able to adjust the text size of any website--including MSE.  This is using a mouse. I believe it is just press Ctrl and scroll up and down with a touchpad.