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Bright app new features

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  • MABLE
    MABLE Posts: 4,232 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MABLE said:
    MABLE said:
    The information is being transmitted to the IHD with no issues.  I have had Bright for 18 months and this is the first time I have experienced any problem. 
    nothing to do with IHD the DCC getsdata from your meter, and that could be tha problem, timeout perhaps during pull, give ita day or so
    The data gets pulled on the 20th of the month to make up my bill.  Will see what happens tomorrow.
    Any change?
    Sorry to say no change and my supplier say they not now able to get readings. So at moment back to supplying them manually.  


  • Phones4Chris
    Phones4Chris Posts: 1,219 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    vic_sf49 said:
    I've not looked at it in a while, but that's all new to me too.

    Thanks for the info @debitcardmayhem, I shall have a nosey at my data on Bright.
    There was an App update a couple of days ago. Did you not notice the App update/get a Notification? On Android you can check immediately what they say the update is doing, I would assume there's something similar for IoS.

    Whilst this addition will no doubt be great for those with Export, it's a shame they don't fix a couple of bugs that's been around for over a year - on the Home page - for Electricity -
    The Latest Daily Usage - isn't - it's supposedly the "rolling" usage over a 24hr period upto the time the data was last retrieved (that's what I was told in an email) - which to me is pretty useless, it ought to be the current day's usage from midnight to current time.
    Electricity Summary - Daily Usage - it's not as the "i" symbol suggests, the Daily usage: Previous day, it's what the Latest Daily Usage ought to be - it's the Current day's usage from midnight upto the last data retrieval !
    Chrysalis said:
    You can manually refresh to make it pull missing data, scroll down until the refresh icon appears.  Although this doesnt seem to work for same day data, just gaps on previous days.
    I don't have any problem with "same day" data on most occasions. It all depends on how busy their servers seem to be and/or the DCC. Yesterday sometime after midday (IIRC was about 1225) it pulled the data upto the 1130 bucket.
    I have however noticed quite often that the "Day" display is not always in sync with the "hour"/"30min" data.
  • vic_sf49
    vic_sf49 Posts: 672 Forumite
    Part of the Furniture 500 Posts Name Dropper
    No, it was in amongst other apps, when I updated a lot of them.

    And I turn off notifications for most apps. Assuming that was who was notifying me.

    In fact, I'd not looked at it for so long, that my device may have put it into a deep sleep, as I use Octopus' dashboard for most things.
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