Recurring Payments - Buyer Beware !

We all know that by setting up a Direct Debit or Standing Order we are committing to recurring payments.  However, I was not aware that by giving Debit or Credit card details a company or organisation can claim recurring payments.

I recently made a membership payment to Reform.  I realised the payment had gone through twice.  I tried to contact them immediately.  No response.  I went to my bank and they said to contact the organisation.  I have tried by phone and numerous emails.  No response.  The bank also informed me that I had inadvertently given Reform permission to take recurring payments.  The only way to cancel is by contacting them.  But this is impossible as they ignore calls.  It looks as though the only way to prevent future payments being taken is to go through the hassle of closing that account and opening a new one.  Buyer beware !

Comments

  • fatbelly
    fatbelly Posts: 22,573 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Your bank can stop an RP.

    They are not telling you the truth

    https://www.moneysavingexpert.com/banking/recurring-payments/
  • Olinda99
    Olinda99 Posts: 1,997 Forumite
    1,000 Posts Third Anniversary Name Dropper
    also tell.your bank.the second payment was unauthorised and to do a chargeback
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,816 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Just consider the second payment a donation to Reform, thus enabling them to further their valuable work.

    They'll need the cash since it looks like Elon has changed his mind (again).
  • Albermarle
    Albermarle Posts: 27,066 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    We all know that by setting up a Direct Debit or Standing Order we are committing to recurring payments.  However, I was not aware that by giving Debit or Credit card details a company or organisation can claim recurring payments.

    I recently made a membership payment to Reform I realised the payment had gone through twice.  I tried to contact them immediately.  No response.  I went to my bank and they said to contact the organisation.  I have tried by phone and numerous emails.  No response.  The bank also informed me that I had inadvertently given Reform permission to take recurring payments.  The only way to cancel is by contacting them.  But this is impossible as they ignore calls.  It looks as though the only way to prevent future payments being taken is to go through the hassle of closing that account and opening a new one.  Buyer beware !
    Probably part of the problem is that they do not have an organisation.

    Anyway your extra payments will buy Nige a few more pints !
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