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Point of commitment to estate agent (EweMove)
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That's what I was hoping, that local recommendation would be a good guide. Anyway she has postponed or cancelled the Tuesday visit and another firm is coming on Monday.
Postponing (or cancelling) the visit won't cancel a contract.
Has the estate agent agreed that your mother never entered into a contract?
If the estate agent says your mother has entered into a contract with them, she needs to cancel it within 14 days.
(And waiting longer before she cancels it might increase the costs she has to pay - if they do more work before she cancels.)
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