All Parking Services UK Ltd

Constance3

My son has received a debt collection notice from ZZPS for 170.00. He never received the original, he would have paid the 40.00 . Tried to call them several times no answer, e mailed no answer. The debt letter was dated 2 nd January not received until the 11 th January  opened the 13 th . Any help and advise please.

Many thanks 

Gr1pr

Post 4 in the newbies sticky thread in announcements at the top of the forum 

Ignore the debt collectors letters 

Do not phone them   !

Constance3

Thank you, will they up the anti and increase the cost and threaten court action.

Gr1pr

Constance3 said:

Thank you, will they up the anti and increase the cost and threaten court action.

ZZPS wont, the debt collectors are powerless 

The parking company might,  but you haven't mentioned them, or the location,  or the alleged contravention,  no tangible information so far 

But 

Definitely ignore the powerless debt collectors like ZZPS

Constance3

The company are All Parking Services. Contravention no parking at any time. Prior to this when visiting Spectrum Apartments, Salford, you could park there,
a pass was given to my son 4 years ago to park there. He had not realised a new parking company  had taken over, and also a different management company,   hence the contravention. He was eventually told by The concierge there was a new parking company but unfortunately that was after the date of the PCN. The main problem is he did not receive their original letter. Do they even send them out. Although the post is sometimes to blame. Many thanks

Gr1pr

They definitely post them out, to the address obtained from the dvla database,  which the keeper has a legal responsibility to keep up to date,  so if it was an old address,  it probably went there 

Maybe it was lost in the post,  but it's presumed to be delivered 2 business days later,  so after the issue date 

Parking companies issue over 14 million pcns a year,  so not all will get there,  postal problems have been in the news ever since covid   ( I refused an empty torn packet only an hour ago when the postman brought it )

Regardless,  ignore the powerless debt collectors letters,  this won't be resolved anytime soon, but the recipient should complain to the concierge or management company or freeholder about it,  requiring a cancellation ASAP,  known on here as plan A

Nellymoser

PPC always claim to have sent pcns out though offer no proof of posting.

DVLA give PPCs keeper's address (the one on keeper's V5C). Failing to inform DVLA of any change in address is often a reason pcns are not received. Get your son to check address on his V5C it's most important a PPC doesn't hold 2 addresses for him.
Debt Agencies can do a trace to find a keeper's current address.

You'll gain more knowledge by reading the NEWBIES ANNOUNCEMENT THREAD as Gr1pr advised.

Coupon-mad

His logbook V5C address is showing an old address isn't it? That needs sorting, if so.

He would NOT have paid £40 surely? He doesn't pay private parking charges?!  Nobody here pays these. Ignore.

Constance3

One last thing don’t want to take up anymore of your time, is  it worth writing to the parking company to say letter not received, and pay the original fine. I can also go to MP., it’s not an old address, it is up to date. The concierge can’t help as the original company has changed. Our post is dire we had none at all last week due to snow.

Umkomaas

Constance3 said:

One last thing don’t want to take up anymore of your time, is  it worth writing to the parking company to say letter not received, and pay the original fine. I can also go to MP., it’s not an old address, it is up to date. The concierge can’t help as the original company has changed. Our post is dire we had none at all last week due to snow.

Sorry, they won't agree to that, none of them ever do.  As it's now been passed to ZZPS, the parking firm will wash their hands of it until ZZPS succeed in parting your son from £170, they fail and pass the file back to the PPC. The PPC may issue a court claim via solicitors, or it might just all go quiet. 

So ignore it, and wait and see if anything further progresses. Just remember, anything from ZZPS can be ignored. 

MP complaint is definitely a good idea.

Come back if a 'Letter of Claim' or an actual County Court claim arrives. 

Nellymoser

@Constance3 There's a group of MPs and campaigners who are calling for statutory regulation for the private parking industry as the present voluntary measures are failing to protect motorists.

https://forums.moneysavingexpert.com/discussion/comment/81193608/#Comment_81193608

I ask you and your son to join the motorists call by signing/share this petition demanding the re-launch of a Govt-backed Parking Code of Practice. 🙏

https://petition.parliament.uk/petitions/701453