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Microsoft Log-in Problem

Gillor
Gillor Posts: 803 Forumite
Part of the Furniture 500 Posts Photogenic Name Dropper

I am having a problem logging in to One Drive and Skype on my Windows10 PC.

For example with One Drive in particular (the same thing happens with Skype) I receive a message on start up stating…

“One Drive isn’t signed in. Please enter your sign-in info to start syncing again.”

However when I try to sign in a black rectangle pops up covering the sign-in window followed by an error message…



I’m also getting notification that my Microsoft account needs attention but again all I get is the same black screen pop-up when trying the fix…


I have no problems accessing any of these apps from my mobile phone.

Tried googling for a solution but so far without success.


Comments

  • I know this sounds silly but have you tried rebooting your pc and then trying again
    Hi

































































































    Bye
  • debitcardmayhem
    debitcardmayhem Posts: 12,849 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Check your cookie settings in your browser in the privacy/security part I got that with thunderbird for my mail. Or try another browser.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Gillor
    Gillor Posts: 803 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Thanks for the suggestions but neither worked. 
    In the end I restored the whole shebang from an previous disc image.
    I think I must have b**lsed-up/deleted a registry entry somewhere when uninstalling some old programmes.
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