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Electric meter allocated to neighbours house (and I have theirs!)

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  • EssexHebridean
    EssexHebridean Posts: 24,455 Forumite
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    I completely agree that people need to be warned about the costs Gerry - but just took issue with the "legal industry bashing" in your post, as it gave a wholly unfair reflection of who the OP or indeed their neighbours might have a gripe with! 
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  • Gerry1
    Gerry1 Posts: 10,849 Forumite
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    We'll probably have to agree to disagree, but my experience of house buying many moons ago was that all the procedural bits and bobs cost a fortune.  (I'm not expecting professional advice to be cheap, you're rightly paying for qualifications and experience.)
    All sorts of things were picked up ranging from the cold tank being minimal for the property size, lead pipes, cracks being due to a WW2 bomb nearby rather than subsidence etc.
    Newbies often wouldn't know what to look for, so unless the buyer seriously cut corners and it was almost a case of Sold As Seen, I'd hope that someone would have flagged up its cripplingly expensive heating system.  It's not as if the property would had to have been turned upside down to discover the problem.
  • QrizB
    QrizB Posts: 18,717 Forumite
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    edited 16 January at 11:45AM
    Gerry1 said:
    ... I'd hope that someone would have flagged up its cripplingly expensive heating system.

    It'll be in the EPC, which is typically provided by the seller to the buyer via their respective solicitors without any of those four parties bothering to read it.
    Reading it is the buyer's responsibility.
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  • Robin9
    Robin9 Posts: 12,827 Forumite
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    Lets not loose sight of OP's problem -  mixed up meters.

    I can't imagine that either of the two suppliers would be too eager to unravel, and rebill  a mistake made several years ago.

    Perhaps a role (heaven forbid) for Ofgem ?
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  • debitcardmayhem
    debitcardmayhem Posts: 12,872 Forumite
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    Robin9 said:
    Lets not loose sight of OP's problem -  mixed up meters.

    I can't imagine that either of the two suppliers would be too eager to unravel, and rebill  a mistake made several years ago.

    Perhaps a role (heaven forbid) for Ofgem ?
    Perhaps rigamarole would be more appropriate 
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  • kassy64
    kassy64 Posts: 276 Forumite
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    edited 16 January at 2:30PM
    Yes, it happened to me. Long story short developer/builder built my property effectively in his garden (big plot). Upon purchase after a few months it became apparent that my MPAN was not correct and the 2 houses MPAN's were mixed up. As builder was using electricity for all heating their bills were way more than mine and he wasn't interested in a speedy resolution. To confuse matters 2 different suppliers were involved. Took me about 6 months to sort out as neither company would take responsibility for the mess and deal with it. I escalated Ofgem (?) by putting in a claim of poor service/complaint which I won after suppling the relevant evidence, only then after winning via Ofgem did senior rep at Eon get involved in the case and eventually got the mess sorted. In the end it was a relatively simple case of swapping the MPAN allocated to each property corrected via the UK Power Network. Biggest problem was getting someone interested enough to sort out but once I had won the claim/complaint against Eon (via Ofgem) they all of a sudden sorted the problem, no doubt that if they hadn't a big fine would be heading their way. I think Eon paid me £200 for the inconvenience also. Was a real headache for a while and very stressful and never thought it would get sorted, best advice is get someone to take an interest in your problem (by escalating and/or complaining via Ofgem) once you win that they will definitely get it sorted as part of the resolution it to resolve the problem or get a hefty fine. You will find they will get things done then.
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