Highview Parking Ltd. PCN

Injustice

My first post. I received a letter stating that I had been parked at Airport Retail Park, Coventry for over 5 hours. They issued photos of me entering and exiting. However, I had visited twice on this day and each time within the restricted time allowance. They chose me entering on my first visit and exiting on my second visit. 
I appealed stating these facts, with the suggestion that they could easily resolve their error by checking their footage.
They replied saying they would allow 14 days for me to prove my case and details of the driver.
I don’t feel comfortable giving them any information as an innocent victim.
What can I do.
Thank you…

Gr1pr

Check if the NTK PCN letter complies with POFA for a start, no revealing who was driving 

Follow plan A in the newbies sticky thread in announcements,  complaining about the PCN to the retail park management company 

Its probably a case of double dipping,  4 photos,  2 visits, the middle orphan images not being checked 

They definitely were NOT monitoring you, the pictures are of the vehicle and vrm details,  so please stick to the facts

Do you have proof of the vehicle being elsewhere within the time period on the NTK PCN letter   ?

Injustice

Thank you Gr1pr, I appreciate your response.
Could you please explain - NTK, POFA & vrm?
In between visits, I was over the other side of town, parked on a friend’s drive. She can verify this.
I will check out the thread you recommended.

Coupon-mad

No need for us to explain forum acronyms on threads. We have no time to do the basics piecemeal as we are needed for court claim defences.  Hence why we have the resource of the NEWBIES PLEASE READ THESE FAQS FIRST Announcement thread, and others pinned permanently at the top of the forum.

See the fifth post of the NEWBIES thread for the acronyms explained.

Injustice

Coupon-mad, 
Thank you for your kindness & patience…