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IPod not recognised

Katykat
Katykat Posts: 1,743 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Techie Stuff
Why wont my PC recognise daughters Ipod Nano. Message says USB device not recognised. It doesn't even appear in My Computer in the removable devices. I've got windows XP home, could that be the problem? The same thing happened to my sons Ipod, he ended up using it at work, but my daughter isn't allowed to use her work PC for this, so does that mean she is stuck with an unusable Ipod?
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Comments

  • alanwjones
    alanwjones Posts: 709 Forumite
    Part of the Furniture Combo Breaker
    Try turning pc off, connect Ipod then restart pc, it should then find the drivers and show in my computer.
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  • Katykat
    Katykat Posts: 1,743 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi alan, tried it, doesn't work. Anything else?
    :smileyhea A SMILE COSTS ABSOLUTELY NOTHING
  • ariba10
    ariba10 Posts: 5,432 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I might be wrong but I think you might have to download ITUNES
    I used to be indecisive but now I am not sure.
  • masterthief
    masterthief Posts: 378 Forumite
    ariba 10 - yup, you need the latest version of itunes downloaded to your computer for the ipod to work. the dl is freely available from apple.com (just search via the box at the top L.H. corner for 'itunes' and you'll get the dl page)
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  • Katykat
    Katykat Posts: 1,743 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Got I Tunes
    :smileyhea A SMILE COSTS ABSOLUTELY NOTHING
  • masterthief
    masterthief Posts: 378 Forumite
    you mean you dl'd itunes and you're still having this problem? then try resetting your ipod then reconnecting it to your computer. my current ipods show up on the desktop, but I've also experienced ipods only showing up in itunes, not on the desktop, so be sure to check if its showing in itunes (altho, plugging ipod in usually prompts iunes to start up if it isn't already open).

    hth
    Win 2008 in 2008 member number.....237!!! Won so far: £0.00

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    I won a 2 week gym pass for K West in London - I can't use it so if you can and you want it, PM me. First PM to arrive gets the prize. Added: 15th January 2008.
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Is the USB port your plugged into coming from the back of the PC or via a hub? You can find that unless it's coming directly from the motherboard, there isn't enough juice to power the connection to the ipod.
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  • Xeorix
    Xeorix Posts: 385 Forumite
    Had the same problem with my brothers ipod touch. Just uninstall everything and follows the instructions carefully
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  • michilin27
    michilin27 Posts: 204 Forumite
    aaaaaaaaagggggggggghhhhhhhhhhhh!!!my ipod driving me insane- its not being detected by itunes @ all,

    i think i have messed up though- bought my friend an ipod as a pressie for her travels, plugged into my computer and named it through my own itunes-

    since then, anytime i plug my own ipod in itunes doesnt pick it up but picks up the newer one,

    how can i delete my friends ipod so i get back to my own??

    thanks
    Northern Ireland member 324- getting hitched Sept 2012!:j:j
  • sundog
    sundog Posts: 71 Forumite
    michilin27 wrote: »
    aaaaaaaaagggggggggghhhhhhhhhhhh!!!my ipod driving me insane- its not being detected by itunes @ all,

    i think i have messed up though- bought my friend an ipod as a pressie for her travels, plugged into my computer and named it through my own itunes-

    since then, anytime i plug my own ipod in itunes doesnt pick it up but picks up the newer one,

    how can i delete my friends ipod so i get back to my own??

    thanks

    ipod touch and iphone need the latest version of itunes-7.5 i think
    you can add multiple devices on your itunes
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