E: 02/02 Win A Cosy Pet Friendly Stay For The Family

Comping_Rich

https://comp.heart.co.uk/pets-at-home-2025

Pets at Home are here to make it a truly special year for pet lovers everywhere. Whether you're looking for soft, cuddly toys or mouthwatering treats your pets will adore, Pets at Home have everything you need to kickstart the year and show your pet just how much you love them.

And there’s more! You could win a cosy two-night stay at the Summer Lodge Country hotel in Dorset for four plus your pet. The prize includes relaxing spa treatments for two adults, a month’s supply of pet food and £100 spending money.

Win With Pets at Home

For your chance to win a cosy pet friendly stay at the five-star Summer Lodge Country House Hotel in Dorset for two adults and two children plus your pet, simply answer the question correctly below.

Entries close at 23:59 on Sunday 2 February 2025.

18+. UK only. T&Cs apply.

WHICH ANIMAL BELONGS TO THE FELINE FAMILY?

• Cat
• Snake
• Rabbit

Comping_Rich

https://campaign.heart.co.uk/terms-conditions/66b77456-2a27-4ee1-998d-25bef214

Pets at Home Online Competition on the Heart Network (including Scotland), January 2025 – Specific Rules  
 
1.    The Pets at Home January Online Competition (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Monday 6th January 2025 - Sunday 2nd February 2025 on the Heart Network (Including Scotland). Global is the Promoter and host. The ‘Promotion Partner’ mentioned in these Specific Rules is Pets at Home and the ‘Prize Provider’ is NDL and Global. 

2.    IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here  (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions. 

Details of the Promotion:  

3.    To enter the Promotion, you must go online to the Promotion entry page at heart.co.uk/win, or via the Global Player app by clicking on the Win with Heart tile, register your details and submit an answer to the multiple-choice question provided.  

4.    Online entry will open at 17:00 on Monday 6th January 2025 and close at 23:59 on Sunday 2nd February 2025. Entries received before or after this time will not be included in the Promotion. 

5.    Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent. 

6.    If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.  

7.    Within 28 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random, and the winning entrant will be contacted by one of our representatives via email OR telephone on the telephone number on which you entered. If such winner does not respond within 7 days from being contacted, they will forfeit their right to the prize, and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 7 days of the date on which they are notified, or they will also forfeit the prize.  

8.    We and the prize provider and the Promotion Partner may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county), and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion. 

9.    In relation to winners (and runners up if applicable), you understand that we and our Promotion Partner may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture. 

10.    This Promotion is not sponsored, endorsed, administered by or associated with Apple.  
 
Eligibility: 
 
11.    The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK (excluding Northern Ireland) at the time of entry. 

12.    Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.  

13.    Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.  

14.    Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you. 
 
15.    Prize: One winning entrant will receive the following:  
 
i.    £100 travel allowance 
ii.    2 nights accommodation at the Summer Lodge Country House Hotel in Dorset for 2 adults, 2 children and 1 pet.  
iii.    55-minute Full Body Message at the hotel spa for 2 adults 
iv.    1 month supply of Pet food for your Pet from Pets at Home 
v.    £100 spending money 
 
Prize Terms and conditions:
 
16.    Your stay is subject to availability at the discretion of NDL Travel and excludes the Christmas holiday period, Valentine’s day/weekend, Easter weekend and all other bank holiday weekends in the UK. 

17.    Children should be 11 years or younger at the time of travel.  

18.    Your £100.00 travel allowance will be transferred directly to the winner upon confirmation of full and correct bank details. Transfers can take up to 5 working days 

19.    All prizes will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner. NDL will do their best to adhere to these time frames, however due to the ongoing uncertainty with World events, there may be delays with stock availability and deliveries. 

20.    You will be staying in a 5* hotel, sharing a Duplex Cottage Suite with en-suite bathroom on a bed and breakfast basis. This is the only room that caters for pets and room reservations are subject to availability. Pet charge for 2 days is 
included. Hotel allows well behaved: 1 dog, 1 small bird in cage or 1 cat to join you and is subject to hotel’s discretion. Please note that pets are not allowed in the main house. 

21.    Should the winner’s choice of 1 month supply of Pet food from Pets at Home be unavailable at the time of purchase for the winner, the NDL Group reserves the right to substitute with an alternative of equal or greater value. Specifications are subject to change from the manufacturer without notice.  

22.    All prizes will be delivered within 28 working days from the date that the NDL Group receives confirmation of the delivery address from the winner. The NDL Group will do their best to adhere to these time frames, however due to the ongoing uncertainty with World events, there may be delays with stock availability and deliveries. 

23.    All prizes must be claimed and booked by the prize winner within 12 months from the date of the Prize Providers initial correspondence with them. 

24.    Features of the hotel include staying in a Duplex Cottage Suite which is split over two floors and features a beautiful and cosy living room, working fireplace and two bedrooms. The winner will also have access to bike hire and an outdoor tennis court aswell as access to an indoor pool in the main house. 

25.    The Prize Provider will endeavour to transfer the spending money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion. 

26.    You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, if you win tickets to a gig with spending money and hotel accommodation, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable. 

27.    You must, at your own cost, comply with all necessary checks, and/or tests required for travelling to and from and entering and exiting your travel destination/venue. This includes, but is not limited to, purchasing, organising, undertaking, recording and/or registering any required Covid-19 tests. We will not be responsible for any costs incurred by you in complying with this clause, nor will we purchase, organise, undertake, record and/or register any required Covid-19 tests.  

28.    You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your travel destination/venue. We are not responsible for your failure to comply with such rules, regulations and guidance.  

29.    You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’).   
If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions. In accordance with Clause 32 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.] 

30.    Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. 

31.    The prize is non-transferable and non-refundable. 

32.    We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion. 

33.    For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/. 
 
Data Protection:  

34.    Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes. 

35.    By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data. 

36.    You may be asked if you want to opt-in to marketing from us when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's  Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.  

37.    We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.  

38.    When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.