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Easy Jet Credit / Voucher Error

Yazminimpey88
Posts: 1 Newbie
Hello,
This may be a a huge longshot. However I cancelled my holiday with easy jet via the web and accidently clicked credit instead of cash refund (stupid I know) I called them straight away to see if there was anything they could do, to be told tough its part of the T&Cs and I now cant have a cash refund even though I called within seconds of doing it.
Has anyone else ever experienced this and some how managed to get a cash refund if they have any hints & tips? I have today sent an email asking if there is anything that can be done as a goodwill but I'm not holding out much hope.
This may be a a huge longshot. However I cancelled my holiday with easy jet via the web and accidently clicked credit instead of cash refund (stupid I know) I called them straight away to see if there was anything they could do, to be told tough its part of the T&Cs and I now cant have a cash refund even though I called within seconds of doing it.
Has anyone else ever experienced this and some how managed to get a cash refund if they have any hints & tips? I have today sent an email asking if there is anything that can be done as a goodwill but I'm not holding out much hope.
0
Comments
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I'm surprised you were offered a cash refund option. Whilst EasyJet Holidays are very flexible, allowing you to cancel your holiday up to -60 days, I thought the refund was held as a holiday credit.
https://www.easyjet.com/en/holidays/info/why-book-with-us1
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