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Quidco

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  • pnq06
    pnq06 Posts: 1,140 Forumite
    Evening all,

    Does anybody have a phone number for quidco? Has anyone had any communication with quidco before- if so how did you rate their "service"?

    I'm having a few problems with them not responding to my emails...

    Sorry if this is the wrong forum :o

    :)
  • pnq06
    pnq06 Posts: 1,140 Forumite
    Cheeky BUMP :o

    Anyone able to help?

    Thanks :)
  • Rogerb_2
    Rogerb_2 Posts: 577 Forumite
    Only contact is via their website I'm afraid - they don't give a phone number. The majority of the recent posts on the main Quidco MSE thread have the same complaint as you - no communication.

    http://forums.moneysavingexpert.com/showthread.html?t=1002167&page=46
  • pnq06
    pnq06 Posts: 1,140 Forumite
    Oh no... Didn't realise other people were having problems too :(

    Thanks for your reply :)
  • Staciep88 wrote: »
    i have just applied for a payday loan of £80 total payable £100 with £60 cashback so up £40!! one thing- when should I expect it to see it on my account as tracked?

    How do these payday loans work - do you just pay the lump back in a oner or how does it work? £40 for nothing sounds quite good to me!!
  • I've been chasing payment of £434 that's due to me for all transactions since joining Quidco. Payment has been 'scheduled' since May - then put off to the next month. Every time I query it a 'ticket' is produced and response promised, but not fulfilled. Despite their promises of "transparency" on their web site they just hide behind an anonymous façade.
    It's all rather disappointing, especially when others (including Martin Lewis) recommend it so strongly.
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They can only pay once the companies pay them. Assuming your details are updated and correct (and over the minimum level) there is no reason not to be paid.

    I have received money monthly with no issues (bar the odd BACS delay of a day or 2)
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The risk is that if items don't track, or the company doesn't pay Quidco. In those cases, you will receive zip.

    For that reason I wouldn't buy anything that I wouldn't have bought anyway :)
  • Just to let you know that although on the whole I have been paid monthly with no problems, I too had a problem with a transaction of £85 outstanding from October last year. To reassure you, although the status for payment was continually delayed, I finally received payment this month. Keep persisting with your tickets and ask for advice if you need to do anything with your bank details. Good luck
  • JDMYOFAN
    JDMYOFAN Posts: 329 Forumite
    Part of the Furniture Combo Breaker
    Makes me laugh how so many people EXPECT to be paid.

    Use their sureshop, it's guaranteed.

    Are you the type of people who spend your work bonus before you get told if you're getting one? I love how people can be so expectant.

    There is a quidco thread already and a quidco member does post in it. Use the search facility and you will all find it. Maybe a board moderator could merge the threads :)

    http://forums.moneysavingexpert.com/showthread.html?t=1002167&highlight=quidco+follow

    here you can nag all you like ;)
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