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Declined Home responsibilities Protection

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ashpan
ashpan Posts: 357 Forumite
Ninth Anniversary 100 Posts Combo Breaker
edited 4 January at 3:53PM in Benefits & tax credits
as my mum no longer has her attendance allowance or other payment history for my disabled brother HMRC have denied her HRP
she is over 90 years of age - how can the gov expect her to keep all this information if they themselves have confirmed that they destroy all this information once the payments stop
anyone else in a similar position
very annoyed as she looked after him for many years so her NI has gaps

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