Final Reminder from UKPC

bbcman

Hi, my first post here!
I have received a parking charge letter last month, which I appealed right away and I have received an appeal confirmation email.
Two weeks later, I have received a Final Reminder and the fine increased to £100 and have not received my appeal decision.
I tried to contact them by phone but it is just an automated recording for payment.
Do they have a telephone number that I can speak to a live person?  I can only find one email address, which is for complaints. 
Shall I just pay up?  Thank you for the advice.

Fruitcake

It is not a fine.

Never, ever ring an unregulated private parking company, ever.

Plan A is always a complaint from the keeper to the landowner and the keeper's MP. Where did the alleged event occur? It may have cropped up here before.

Complain in writing to UKPC. If that fails to get a cancellation or PoPLA code, then complain to the BPA.

In your complaint to your MP, ask when the mandatory government code of practice (CoP) is going to be introduced.

Also ask the MP to contact the eleven or so MPs who lobbying the government anbout getting the new CoP introduced. Information can be found in this post.

Parking stories in the News/media - Page 220 — MoneySavingExpert Forum

Please also sign the petition linked in the post below, and get everyone you know to do the same.

Parked in a disabled Bay, no ticket - Page 3 — MoneySavingExpert Forum

Do make the complaints. Getting MPs to act is the only way this unregulated industry that affects 12 million motorists a year will ever be brought under control.

Nobody on this forum would ever advise you to pay, especially since UKPC signs are always inadequate and incapable of forming a contract with a motorist.

Umkomaas

Complain to them that they have not responded to your appeal.  Tell them that unless they deal with it satisfactorily (leave that open-ended, let them work out what they think 'satisfactorily' means - you might get a cancellation, although that's far from guaranteed), you will be making a formal complaint to the BPA. 

The BPA won't entertain a complaint, unless you have already complained to the parking firm. 

Nobody should be paying any PPC's PCN. 

Coupon-mad

bbcman said:

Hi, my first post here!
I have received a parking charge letter last month, which I appealed right away and I have received an appeal confirmation email.
Two weeks later, I have received a Final Reminder and the fine increased to £100 and have not received my appeal decision.
I tried to contact them by phone but it is just an automated recording for payment.
Do they have a telephone number that I can speak to a live person?  I can only find one email address, which is for complaints. 
Shall I just pay up?  Thank you for the advice.

Stop thinking that you can ring ex-clampers and have a nice chat!

A reminder after 2 weeks is normal. Wait for your appeal rejection.

How is Plan A coming along? You know, the first thing everyone is advised to do in the NEWBIES thread in every case?