We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Virgin Money - No Communication
Options
custo60
Posts: 1 Newbie
Has anyone had issues getting any form of communication from Virgin Money?
I used to have a B account with Clydesdale before it was converted to a Virgin current account when Virgin was acquired. I wasn't informed that this new account has a £4 fee for rejecting direct debits.
Fast forward, I have a mortgage application rejected for being in debt to Virgin. Turns out a direct debit was attempted and said £4 fee charged sending it into the negative. They claim to have sent several letters - I have not received any. No other comms channel attempt made.
Has anyone else had a similar issue with not getting letters from Virgin?
I used to have a B account with Clydesdale before it was converted to a Virgin current account when Virgin was acquired. I wasn't informed that this new account has a £4 fee for rejecting direct debits.
Fast forward, I have a mortgage application rejected for being in debt to Virgin. Turns out a direct debit was attempted and said £4 fee charged sending it into the negative. They claim to have sent several letters - I have not received any. No other comms channel attempt made.
Has anyone else had a similar issue with not getting letters from Virgin?
0
Comments
-
No.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards