We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Virgin Money - No Communication
custo60
Posts: 1 Newbie
Has anyone had issues getting any form of communication from Virgin Money?
I used to have a B account with Clydesdale before it was converted to a Virgin current account when Virgin was acquired. I wasn't informed that this new account has a £4 fee for rejecting direct debits.
Fast forward, I have a mortgage application rejected for being in debt to Virgin. Turns out a direct debit was attempted and said £4 fee charged sending it into the negative. They claim to have sent several letters - I have not received any. No other comms channel attempt made.
Has anyone else had a similar issue with not getting letters from Virgin?
I used to have a B account with Clydesdale before it was converted to a Virgin current account when Virgin was acquired. I wasn't informed that this new account has a £4 fee for rejecting direct debits.
Fast forward, I have a mortgage application rejected for being in debt to Virgin. Turns out a direct debit was attempted and said £4 fee charged sending it into the negative. They claim to have sent several letters - I have not received any. No other comms channel attempt made.
Has anyone else had a similar issue with not getting letters from Virgin?
0
Comments
-
No.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.3K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.4K Work, Benefits & Business
- 599.6K Mortgages, Homes & Bills
- 177.1K Life & Family
- 258K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards