Group Nexus Parking Charge - Tried to pay, but was not able to pay.

cbe23_007

I was travelling in M1 where I was resting in Watford Services and just over 2 hours and when I came back, I went to London and after trying hard online, over phone . Was not able to connect to them neither do online payment, I moved to outside UK and when my friend checked, got this in my home address and now, it had increased to 170 online. I have nor did any communication till now and planning to appeal, What is the next step i could do? Can you pls help me on this. I have not revealed driver details till now. Pls let me know whether paying this is the only option or any other way forward.

Gr1pr

If you are not in the UK,  email the DPO at GN and give them your address abroad

Ignore the powerless debt collectors letters 

No paying either 

cbe23_007

Gr1pr said:

If you are not in the UK,  email the DPO at GN and give them your address abroad

Ignore the powerless debt collectors letters 

No paying either 

I am coming to UK on second week of Jan, what is DPO and GN, And I saw that there is no email id in the Letter given.

Nellymoser

GN is Group Nexus the parking company
DPO is data protection officer

4th post in the NEWBIES Announcement thread changed address? advises what to say in your email and where to find DPO email address.
Announcements can be found at top of page 1.

Gr1pr

The 5th post in that thread gives many explanations of the initialisms etc, including DPO

Coupon-mad

cbe23_007 said:

Gr1pr said:

If you are not in the UK,  email the DPO at GN and give them your address abroad

Ignore the powerless debt collectors letters 

No paying either 

I am coming to UK on second week of Jan, what is DPO and GN, And I saw that there is no email id in the Letter given.

But do you actually live abroad?

cbe23_007

Coupon-mad said:

cbe23_007 said:

Gr1pr said:

If you are not in the UK,  email the DPO at GN and give them your address abroad

Ignore the powerless debt collectors letters 

No paying either 

I am coming to UK on second week of Jan, what is DPO and GN, And I saw that there is no email id in the Letter given.

But do you actually live abroad?

No, I went on a holiday and I ll beack on Jan 2nd week. So, I have not seen that ticket and the photo copy from my friend who went to check any letters in my house. 

Coupon-mad

OK so just appeal it with GN and complain to the Services.

Both these steps are already explained in NEWBIES PLEASE READ THESE FAQS FIRST. No link needed. See my signature.

cbe23_007

I have appealed the PCN online with this text -

'I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. '

Waiting for the response..

Car1980

Just a thought to keep in mind - you'll notice that the sign actually says the charge is £20 if you pay by phone or in a shop and there is no time limit to this. 

cbe23_007

I got the reply from them yesterday stating -

'Thank you for your correspondence relating to your Parking Charge.

The Charge was issued and the signage is displayed in compliance with The British Parking Association’s Approved Operator Scheme Code of Practice and all relevant laws and regulations. Clear signs at the entrance of this site and throughout inform drivers of the requirement to pay for parking in excess of the free 2 hour period, and it is not possible to access any part of the premises without passing multiple signs. Your representations are not considered a mitigating circumstance for appeal.

We confirm the Charge was issued under Schedule 4 of the Protection of Freedoms Act 2012. As no driver details have been provided, we are holding the registered keeper of the vehicle liable.

In light of this, on this occasion, your representations have been carefully considered and rejected.

We can confirm that we will hold the Charge at the current rate of £60 for a further 14 days from the date of this correspondence. If no payment is received within this period, and no further appeal to POPLA is made, the Charge will escalate and further costs may be added.'

How to respond for this pls?