NatWest say they can’t do a credit check for mortgage as current address is commercial

arroneoushaz79

We’re in the process of securing a mortgage with NatWest. They are happy with everything they have but they are now saying that they are unable to perform a credit check on us as our current address is commercial. 

We are confused as we thought credit checks were done on people and not on addresses. 

Our address on our credit check says ‘Accommodation at xxxx’. We both high very high scores. We are on the electoral roll, all other bank accounts and credit cards are registered at our address with no issue so credit checks must have been completed in last 3 years. We are now trying to get Royal Mail to add a non commercial address  to the PAF but this could take weeks and we will loose our mortgage. Any ideas as we can’t find evidence of this happening before, our. Broker has asked other underwriters and they haven’t seen it before either. 

m0bov

Are you using a broker? You could try another lender.

user1977

Is this a standard residential mortgage for a purchase of a different property? Struggling to see their logic really - I could maybe understand if a lender was worried that it was some sort of fake address and they wouldn't find you there if you defaulted - but if it's a standard mortgage then obviously you'll be moving into the mortgaged address anyway.

arroneoushaz79

Just a standard mortgage… to purchase a standard residential property. We don’t own the property we currently live in so this is just straight forward property purchase with no chain on our side. 

arroneoushaz79

Thanks @m0bvu, yes we have a Broker and they’ve been great. A new offer is probably our next step. 

m0bov

arroneoushaz79 said:

Thanks @m0bvu, yes we have a Broker and they’ve been great. A new offer is probably our next step. 

Get the broker to sort it, that's how they earn their money.

DullGreyGuy

arroneoushaz79 said:

We’re in the process of securing a mortgage with NatWest. They are happy with everything they have but they are now saying that they are unable to perform a credit check on us as our current address is commercial. 

We are confused as we thought credit checks were done on people and not on addresses. 

Your history is held at a personal level but as per the birthday paradox there is potentially multiple people with the same name and date of birth. Address is therefore used as an additional data point to differentiate between the 8 Chris Smiths born 8/9/85

Never heard of not being able to use commercial addresses but may have a poor matching given there is more variance on how addresses are entered. 

Its your broker's problem to fix