Swagbucks 2025

missymouse

My zen desk has disappeared for the minute 

IlikeBTS

Molly, I'm glad they credited yours.
I've not gotten credited for mine, nor received an email. I wasn't expecting to, since they never do, but I was still hoping to get the credit anyway since it's a site-wide problem.

MollyR

Did you look at your Zendesk page?  On mine, both surveys were marked "Awaiting Reply", but since I had not received any e-mail, I posted to the portal in each case saying so.  This triggered a "Your ticket was updated" email, and the surveys changed to "Under Review";  and some hours later they were rewarded, and there were emails saying so, and then emails asking for feedback.  But I suspect that if I had not posted to the tickets on the portal, they would have stayed at "Awaiting Reply" until after some time they would be marked as "Solved" automatically.

IlikeBTS

Thanks Molly, but similar to Missymouse, I no longer have a way to access the Zendesk page. It only says "page not found".
I suppose this is Swagbucks way of getting rid of most of us. No way to get credited for any surveys completed, and no way to get them to read our complaints. Trustpilot it is.
I did just try another short one, completed it, and was told it was not for me and no credit received. I've been here since 2012. Cannot believe their audacity!

MollyR

Looking at my page, it only lists tickets from 2025 - nothing before January.  I guess that if there were no tickets,  there might possibly be no page?

missymouse

On the link to customer support tickets it says this page is not found so you can’t easily track your queries and emails, frustrating