HMRC

caveat_emptor

I thought that DVLA was the most dysfunctionsl Governemt office but HMRC beats that.Following a recent code change I have now paid £5k over HMRC's statement of tax due for this tax year. Have given up trying to resolve by phone and requested a review but will take at least 30 working days. Hopeless.

mybestattempt

caveat_emptor said:

I thought that DVLA was the most dysfunctionsl Governemt office but HMRC beats that.Following a recent code change I have now paid £5k over HMRC's statement of tax due for this tax year. Have given up trying to resolve by phone and requested a review but will take at least 30 working days. Hopeless.

Consider yourself very lucky if it is 30 days.

I made a complaint about a very straightforward issue on 28th March this year and it's still "in progress" according to my personal tax account.

RedLipstick

I've found their chat to be superb. They've taxed me to heavens for 2 months when I changed jobs (they've thought I have two jobs), no one over the phone call managed to fix but quick chat online and my tax code was fixed in 5 mins, may be worth trying!