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HSBC and ways to complain online - are they chopping customers' hands?
Comments
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Probably insufficient working days to have the direct debit mandate set-up. Once weekend and bank holidays along with shorter working hours/reduced staffing levels are factored in.Emily_Joy said:This was on 12th of December. Still nothing happened - the statement dated 30th Decemeber doesn't mention DD. *sigh* How long do I need to wait for DD to setup?0 -
Sounds like a complaint has been lodged. After 8 weeks refer it to FOS.
Upto HSBC if their complaints handling is inadequate0
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