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smart energy monitor

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I am with Octopus Energy, and have noticed that for at least the last hour my smart energy monitor in the kitchen has been flashing and rebooting itself. Today I had the internet technician at my place because I changed providers. Where the meters and the monitor supposed to be given the new WI-FI details? This feels like a dumb question but I need clarity. Thanks 

Comments

  • The info has come back on. I feel a bit of a fool. 
  • FreeBear
    FreeBear Posts: 18,134 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Although the In House Display uses the same frequency as WiFi, it doesn't use your router/hub. The IHD connects directly to your meter and does not use the internet.

    The Octopus Home Mini is a different beast in a little pink box - This does use your WiFi & internet, but this is set up automatically via the app when you register the device.
    Her courage will change the world.

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
  • badmemory
    badmemory Posts: 9,512 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    We have become so used to things no longer working for the slightest of reasons that I suspect most of us now expect it.
  • Swipe
    Swipe Posts: 5,599 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I had that before where my IHD was working one minute and then suddenly stuck in a boot loop for about 30 mins and then just randomly fixed itself.
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