Whats my legal rights?

Tbexx

lordmountararat said:

600miles in four months in a diesel is probably going to cause problems. The particulate filter will likely clog up unless you take the car for regular sustained runs with the engine reaching normal operating temperature and revving freely. Modern diesel cars with DPFs are not designed for low mileages at urban speeds.

Once a week I take it for a blow out down the mway and back. I'm aware the issues diesels have, I've owned them for years, it's not that that's caused the issue.

Car_54

Baldytyke88 said:

lordmountararat said:

600miles in four months in a diesel is probably going to cause problems. The particulate filter will likely clog up unless you take the car for regular sustained runs with the engine reaching normal operating temperature and revving freely. Modern diesel cars with DPFs are not designed for low mileages at urban speeds.

I think this issue is overrated, I have driven non-motorway miles in diesels for years and never had a problem.

I agree. I used diesels for driving instruction for years. Mostly very slow, stop-start, but always up to temperature. Never a problem.

Baldytyke88

Car_54 said:

I agree. I used diesels for driving instruction for years. Mostly very slow, stop-start, but always up to temperature. Never a problem.

Why would diesels be stop-start if they had issues with city-type driving?

I think mechanics use it as an excuse.

born_again

Grumpy_chap said:

Is it just me, or have large parts of this thread vanished?

Yep. 
Can see on some posts. Quote removed by forum team.
As quotes are not removed when deleting a thread. 👍

Car_54

Baldytyke88 said:

Car_54 said:

I agree. I used diesels for driving instruction for years. Mostly very slow, stop-start, but always up to temperature. Never a problem.

Why would diesels be stop-start if they had issues with city-type driving?

I think mechanics use it as an excuse.

The driving was stop-start, not the engines.

jimjames

Car_54 said:

Baldytyke88 said:

lordmountararat said:

600miles in four months in a diesel is probably going to cause problems. The particulate filter will likely clog up unless you take the car for regular sustained runs with the engine reaching normal operating temperature and revving freely. Modern diesel cars with DPFs are not designed for low mileages at urban speeds.

I think this issue is overrated, I have driven non-motorway miles in diesels for years and never had a problem.

I agree. I used diesels for driving instruction for years. Mostly very slow, stop-start, but always up to temperature. Never a problem.

I think the key difference is the words "up to temperature". I don't think the type of driving matters so much as the quantity of it. Diesel for 1 mile never warmed up is going to have more problems than a diesel used around town constantly like a taxi or driving school car.

pinkshoes

Tbexx said:

Thank for all the comments, but this hasn't answered my question.

What are my consumer rights as this car is only 4 months after purchase?
The dealers have collected today but can they tell me i need to pay?
The tow guy who collected said he would put money on it being the body control module, so that's now 3 individuals that have said the same thing.

Your consumer rights were answered in the first post by @WellKnownSid

The flowchart Sid attached quite clearly shows that as the car was less than 6 months old, then the dealer will have to pay for the fault to be fixed unless they can prove that it has occurred due to mis-use rather than being inherent at the point of purchase.

You need to be patient. There have been 3 bank holidays since it broke down and only a few working days, and lots of staff will have taken these days off so likely a skeleton service.

As for the smoke smell, then changing the filters is relatively cheap (we did this with our BMW and did it ourselves), but good luck EVER getting rid of the smell. If you think they've deliberately masked the smell with a "new car smell" air freshener, then you might see if they'll agree to paying half for getting all the insides valeted as a good will gesture.